What are the responsibilities and job description for the Keyholder position at francesca’s®?
Company Description
Known for offering unique, free-spirited fashion, jewelry, and lifestyle products for over 20 years, francesca’s mission is to inspire discovery and celebrate individuality. Our brand purpose #FreeToBeYOU starts with our customer, creating a space to amplify voices for self-expression, uniting the world around originality. From a single boutique in Houston, TX, we have expanded to 460 boutiques in 48 states and operate two ecommerce sites: www.francescas.com and our tween-brand www.frankishop.com. francesca’s is owned and operated by TerraMar Capital private equity group.
Role Description
This is a part-time on-site role for a Keyholder located in Mission Viejo, CA. The Keyholder will be responsible for managing retail sales, offering excellent customer service, and enhancing the customer experience. Daily tasks include opening and closing the store, maintaining product knowledge, and effective communication with both customers and team members.
Qualifications
- Proficient in Retail Sales and Customer Service
- Excellent Communication skills
- Strong Product Knowledge
- Ability to enhance and manage the Customer Experience
- Prior retail experience is a plus
- High school diploma or equivalent preferred
