What are the responsibilities and job description for the Beer Diplomat - Bartender position at Frankenmuth Brewery?

GENERAL DESCRIPTION OF DUTIES

Provide fast, efficient, and friendly service while displaying an outstanding passion for craft beer and conveying that to our guests.

REPORTING RELATIONSHIP

This position reports to the Supervisor or Manager on Duty.

QUALIFICATIONS AND REQUIREMENTS

Have an enthusiastic and friendly personality and be able to engage with guests of all types
Must be at least 18 years of age
Servsafe certified
Be able to communicate clearly and effectively
Possess strong organizational and multi-tasking skills
Ability to work well with others
Availability to work weekends and holidays
Must be comfortable and confident working in a fast-paced environment
Have knowledge of craft beer and display a passion for ongoing beer training
Be able to work in a standing position for long periods of time
Be able to reach, bend, stoop and frequently lift up to 50 pounds
Must have exceptional hygiene and grooming habit

JOB DUTIES AND RESPONSIBILITIES

Must be a team player, who is willing to go above and beyond to accomplish the common goal of The Frankenmuth Brewery – Create an exceptional guest experience!

Obtain an Advanced Beer Diplomat Training Certificate

Greet guests promptly, with an enthusiastic attitude and warm smile

Be able to converse fluently about our craft beer and make recommendations

Provide a passionate standard of quality, and gain the respect of our guests and returning patrons

Prepare final bill in a timely and accurate manner, present check to guest, accept payment, process credit card charges or make change (if applicable)

Suggest additional menu items and beverages to compliment a guest’s meal

Upkeep cleanliness of bar and work stations

Maintain knowledge of all safety and sanitation procedures, and employee policies

Capable of describing the preparation method, flavor profile, and ingredients of any item on the menu to a guest

Be knowledgeable in POS training

Be able to assist patrons with using Untappd and our Perks Program

Check customer I.D. to confirm drinking age and follow requirements to provide a safe atmosphere

Perform side work at the start and end of each shift as required by assignment

Participate in teamwork with fellow Beer diplomats and all of our Frankenmuth Brewery employees

Work directly with service staff to fulfill their beverage needs quickly and accurately

Ensure timely delivery and presentation of food and beverages to guests

Perform additional duties as requested by Supervisors and / or Managers

COMPENSATION

Based on experience and qualifications. DOE

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Beer Diplomat - Bartender

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