Installation Technician

GENERAL DESCRIPTION OF POSITION

The Installation Technician position is responsible for the timely and accurate delivery and setup of residential softener and/or water treatment systems for Franklin Water Treatment customers.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Comply with policies, guidelines, and regulatory requirements per the Franklin Electric Quality System.
• Follow detailed service instructions, processes, and procedures.
• Meets daily service schedule as assigned.
• Uses available parts to assemble various water treatment equipment or kits according to operating instructions.
• Safely operate the assigned Installation vehicle.
• Report problems with quality, process, equipment, and materials to Service Supervisor.
• Maintains a clean and organized Installation vehicle appropriately supplied with the proper tools and parts.
• Performs other duties as required or assigned.

POSITION QUALIFICATIONS

Skills and Abilities

• Reads and understands documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to clearly communicate with customers and colleagues especially related to water softener and water treatment processes.
• Ability to operate hand tools and power tools safely and effectively.
• Ability to understand and resolve basic plumbing problems and repairs
• Utilizes common sense understanding in order to carry out written, oral, or diagrammed instructions.
• Provides accurate work on a consistent basis meeting precise tolerances and standards.
• Interpersonal skills sufficient to work closely with others on a team.
• Ability to demonstrate flexibility in work environment performing a variety of frequently changing tasks.
• Ability to work alone effectively under stress and in situations dangerous to self or others.
• Completes some moderately repetitive tasks.
• Ability to stay organized and order materials around the warehouse.

Education and Experience

• High School Diploma or Equivalent (required).
• Valid driver's license with a safe driving history.
• 1-3 years or more experience working in a plumbing type position (preferred).

Computer Skills

• Basic