Deposit Operations Associate I

Description

Summary

• Performs a variety of duties including data entry, review and analysis of functions related to deposit, electronic, and/or card services.

Key Responsibilities

• Reviews data, reports and documents for technical verification, reconciliation and issue error resolution.
• Answers inquiries and communicates in a timely professional manner to all internal and external members. Escalates issues to manager when necessary.
• Stays current and informed on all pertinent job and department functions. Implements and adheres to changes as necessary.
• Gather information and compile statistics to prepare special and reoccurring reports.
• Participates in meetings and conferences. Shares information with relevant parties.
• Looks for efficiencies and opportunities to recommend changes to policies and procedures within department.
• Assists in updating and delivery of training materials as it pertains to area of responsibilities.
• Is responsible for adhering to operational controls, including compliance with all required regulations and policies such as the Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) to ensure the safety and soundness of the Franklin Mint Federal Credit Union and its members.

Qualifications

Education/Experience

• High School Diploma and 1-3 years of experience in financial services industry or experience in customer service or, equivalent experience.

Other Qualifications

Strong demonstrated abilities required:

• Customer/Member Service
• Interpersonal/Team Player
• Motivated/Works Independently
• Analytical/Problem Solving
• Organizational Skills
• Detail Oriented
• Verbal/Written Skills
• Microsoft Office
• Prioritize/Multi-task

Also required:

• Ability to work a flexible schedule, including some weekends.
• Must maintain confidentiality.

Physical Requirements

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk, hear, and sit. This position requires standing, walking, bending, kneeling, stooping, crouching. The employee may occasionally lift and/or move items over 15 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Other Duties

• This job description is not intended to be an all-inclusive list of responsibilities required for this job. Responsibilities may be assigned or changed at any time.

Equal Employment Opportunity

• FMFCU/SFN is an equal opportunity employer and prohibits discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), age (40 and over), national origin or ancestry, physical or mental disability, genetic information, veteran status, uniformed service member status or any other status protected by federal, state or local law.

Salary : $34,800 - $44,100