What are the responsibilities and job description for the Loss Prevention Associate/Hybrid position at FRANKLIN MINT GROUP?
Job Details
Job Location: Risk Management - Chadds Ford, PA
Position Type: Full Time
Education Level: High School
Salary Range: Undisclosed
Description
Summary
- Provides assistance in loss prevention and performs clerical duties to support the recovery, analytic and compliance related responsibilities of Risk Management.
Key Responsibilities
- Reviews checks through a Deposit Capture Platform, on a daily basis, for proper check holds, potential fraud, and accuracy of deposit.
- Contacts and effectively communicates with members, peers, and front-line staff, as needed via multiple channels (phone, email, secure messages) to validate information and confirm authorization of transactions or other account activity.
- Assists in reviewing alerts in the Transaction Monitoring System (TMS) and other programs.
- Provides assistance with case management related to potential fraud
- Serves as a point person for department administrative processes.
- Supports department related projects, as needed.
- Participates in department initiatives to improve efficiencies and remain up to date on fraud trends.
- Is responsible for adhering to operational controls, including compliance with all required regulations and policies such as the Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) to ensure the safety and soundness of the Franklin Mint Federal Credit Union and its members.
Qualifications
Education/Experience
- High School diploma with at least 1 year of experience working for a financial institution, or equivalent experience
Other Qualifications
Strong demonstrated abilities required:
- Customer/Member Service
- Interpersonal/Team Player
- Motivated/Works Independently
- Organizational Skills
- Detail Oriented
- Microsoft Office
Also required:
- Must maintain confidentiality
- Fiserv DNA experience preferred
Physical Requirements
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk, hear, and sit. This position requires standing, walking, bending, kneeling, stooping, crouching. The employee may occasionally lift and/or move items up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Other Duties
- This job description is not intended to be an all-inclusive list of responsibilities required for this job. Responsibilities may be assigned or changed at any time.
Equal Employment Opportunity
- FMFCU/SFN is an equal opportunity employer and prohibits discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), age (40 and over), national origin or ancestry, physical or mental disability, genetic information, veteran status, uniformed service member status or any other status protected by federal, state or local law.
Salary : $34,000 - $43,000
104 - Loss Prevention - Loss Prevention
Forman Mills -
Wilmington, DE
