Position Summary:

The Clinical Placement Coordinator assumes a key role in establishing partnerships between FPU’s MPAS programs and clinical facilities for the purpose of securing quality clinical placements for all health training students.  The CPC collaborates with the Dean, program directors and faculty to create a master clinical calendar, manage the health and safety compliance requirements for clinical placements, coordinate faculty and student orientation to clinical facilities, and manage student or faculty clinical placement concerns.  Additional responsibilities include clinical placement analysis and assessment, participation in activities required for program approval and accreditation, and operational management of clinical placements. 

Typical Schedule:

This is a full-time exempt position. The typical hours for this position are Monday through Friday 8:00AM- 4:30PM. The individual holding this position may need to be available early morning, evening or weekends to meet the needs of the department.

Job Responsibilities and Essential Functions of the Position:

• In coordination with each program, negotiate the clinical schedules with the various clinical sites and develop the rotation schedules for the entire clinical year.
• Enter and maintain student/preceptor data in clinical tracking software (EXXAT), including rotation sites and assignments, clinical tracking, and student information.
• Develop long-term professional and collegial relationships with clinical site staff/administrators through positive communication with clinical sites.
• Oversee the administration of the clinical education phase of the program.
• Assist faculty and preceptors with clinical tracking software (EXXAT).
• Organize and maintain files and records, frequently involving cross-filing/cross-reference systems.
• Coordinate, initiate, prepare, process, and/or monitor administrative/operational correspondence (i.e. forms, records, reports, schedules, clinical training, credentialing, orientation materials and other documents.)
• Ensure timely and accurate completion of documents by other staff, faculty, students or individuals external to the department or university.
• Assist with the various day-to-day clerical and administrative functions pertaining to student clinical rotations; preceptor, faculty and student evaluations; and documentation of the required rotations for students for graduation.
• Monitor the Castle Branch system to ensure that students have achieved full compliance with admission screenings as well as updated screenings prior to the clinical year.
• Troubleshoot concerns related to clinical year students and/or rotation sites.
• Monitor students’ progress on rotations.
• Assist faculty in the remediation of students.
• Assist and proctor end-of-rotation examinations.
• Review preceptor and student evaluations and notify the DCE when immediate concerns arise.
• Help coordinate on-campus immersion activities that pertain to the clinical year.
• Compile a variety of information from both manual and computerized records and files for regular and special reports and in response to specific requests by supervisor, other staff and/or faculty members.
• Confer regularly with immediate supervisor, office manager, other department/university personnel, and/or various firms/organizations/individuals external to the university.
• Meet with students and preceptors to ensure their needs are being met and resolve any issues or complaints that arise.
• Prepare and monitor clinical affiliation agreements and paperwork required for clinical rotations including comprehensive filing system, letters of intent, board certifications, licenses, and clinical site evaluations.
•  Maintain electronic placement system data for student rotations to include up-to-date preceptor and site contact information, availability, placement, and affiliation requirements for student rotations.
• Prepare CME certificates for preceptors, when applicable.
• Monitor and prepare invoices to arrange for rotation stipend payments to preceptors and/or clinical sites.
• Answer inquiries via email or phone from students and preceptors.
• Coordinate the preparation of detailed clinical preceptor packets for preceptors (or clinical site contact) regarding rotation assignments.
• At the end of a clinical rotation, distribute preceptor evaluations and appreciation letters for preceptors.
• Understand and comply with ARC-PA Standards as they pertain to students/preceptors/sites during the clinical year.

Position Requirements / Skills / Abilities:

• A minimum of 3 years of previous relevant administrative experience is required.
• Associate degree in related area, Bachelor’s degree preferred; or a combination of education and experience from which comparable knowledge and skills have been acquired.
• Incumbent must possess excellent presentation and computer skills with proficiency in Microsoft Office software (specifically, Word, Excel, Access and Outlook), as well as the ability to stay current with emerging office technologies.
• Incumbent must possess strong customer service skills, organizational skills, and excellent oral and written communication skills in English.
• Incumbent will work under typical office conditions.
• The ability to work independently in a dynamic environment with changing priorities and multiple responsibilities is an asset.

Environmental Factors and Physical Requirements:

Incumbent must be physically able to lift various materials up to 25 pounds on an occasional basis. While performing required job tasks, the staff member must be physically able to remain seated frequently to continuously; and physically able to remain standing up to 15% of the time. The staff member must possess dexterity abilities required to perform typing, operate a computer and other office equipment, as related to job responsibilities and expectations.

Expectations:

• • Handle and protect highly confidential material. All information must be kept in strict confidence and should only be discussed in the appropriate professional setting.
  • Demonstrate excellent customer service skills (both in person and on the telephone), including acting as a liaison between students, faculty/staff, and clinical preceptors.
  • Maintain and foster positive working relationships.
  • Demonstrate ability to develop written reports and action plans.
  • Works to create efficient systems and workflows between the clinic and program.
  • Be able to work effectively, decisively, and flexibly in a fast-paced, dynamic environment to meet program deadlines.
  • Operate heavy use of clinical tracking software (EXXAT).
  • Be able to work collaboratively with a variety of individuals and organizations including faculty, students, clinicians, and members of the community.
  • Demonstrate good interpersonal skills and the ability to interface in a professional setting on and off campus.
  • Maintain professionalism at all times when dealing with faculty, staff, students, and all external partners.
  • Accept and render constructive criticism in a professional manner.
  • Adhere to department/ university policies and procedures.

About FPU:

Since 1962, Franklin Pierce University has empowered thousands of undergraduate and graduate students to achieve academic excellence and lead meaningful, successful lives. Drawing from our strong foundation in liberal education, we offer majors and programs that develop essential, professional skills; promote close connections between students, faculty members, and staff; and position our students to realize their potential through highly personalized, financially accessible academic offerings.

Franklin Pierce encompasses a far-reaching geographic and virtual network educating a diverse population of residential undergraduates, online learners, and full-time graduate students through our main campus in Rindge, NH, and online and graduate centers in Manchester, and Lebanon, (NH) and Goodyear, AZ.  We continue to explore new models and programs that build on our legacy of excellence and help students expand their knowledge, direct their passions, and graduate as qualified, engaged leaders.

At Franklin Pierce University, we believe in establishing a legacy through our unique ability to support and prepare students to thrive as leaders and engaged members of society. To do this, we know that is takes outstanding people from every background imaginable to support our mission. 

As an Equal Opportunity employer, Franklin Pierce recognizes the impact of a diverse community and encourages applications from individuals with varied experiences, backgrounds and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, pregnancy, age, disability gender identity and expression, protected veteran status or any other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at jobs@franklinpierce.edu or 603-899-4075. We will make every effort to respond to your request for disability assistance as soon as possible.