Part-Time Automotive Receptionist

Franklin Sussex Auto Mall is seeking a P/T Service Receptionist/Cashier to join our team! The hours are Wednesdays and Fridays from 3 PM - 7 PM and every other Saturday.

REQUIREMENTS:

• Excellent verbal and written communication skills
• Enthusiastic with high energy throughout the sales workday
• Self-motivated
• Greet and welcome guests as soon as they arrive
• Ensure reception and customer waiting areas area is tidy and presentable, with all necessary stationery and material (e.g. suppliers, refreshments and brochures)
• Provide basic and accurate information in-person and via phone/email
• Perform other clerical receptionist duties such as filing, photocopying, and faxing

DUTIES:

• Accept payments by cash, credit cards and checks from customers
• Refund customer payments for unused parts or other reasons in accordance with supervisor direction or company policy
• Record receipts, delivery of change and other transactions throughout the shift
• Schedule and service appointments
• Direct customer calls to the desired or appropriate person/department.
• Answer customer questions about the status of repairs, and hours of operation.

Education:

• High school

Experience:

• Microsoft Office: 1 year (Preferred)
• Customer Service: 1 year (Preferred)
• Automotive Experience a Plus