What are the responsibilities and job description for the Case Manager Supervisor - Hennepin County position at Fraser?
Fraser is looking for a Case Management Supervisor to support the Hennepin County CADI & DD team! We seek someone that is organized, has the ability to multitask and prioritize competing demands, has consultative skills to address staff or client concerns, and someone who values a team approach and relationship building.
Responsibilities
The Supervisor is responsible for 1:1 consultation, overseeing day to day operations, completing staff performance evaluations, assisting with onboarding and training of new staff, assisting with recruitment and hiring in collaboration with Human Resources and Operations, providing management of caseloads and transfers of clients, and working in collaboration with the Case Manager Program Managers.
The Supervisor will also perform case management duties in the absence of a Case Manager as requested, will routinely conduct quality assurance internal file audits for the staff supervised to assure compliance, and routinely observe, evaluate and monitor service delivery methods to assure services are provided in a person-centered manner.
Location and Schedule:
This position is salaried exempt, working Monday - Friday during standard business hours at Fraser Bloomington and virtual office. Supervisors are expected to work in the office at least 2 days per week and can work remotely up to 3 days per week.
Supervisors meet with their staff 1:1 on a weekly basis (virtually or in person); once per month this meeting must be conducted in person.
Supervisors meet with their teams monthly (virtually or in person); meetings must be attended in person at least once every two months.
The salary range for this position is $70,000 - $73,000.
Requirements
Diversity, Inclusion, and Belonging: Fraser values a diverse staff to ensure the best outcomes for our diverse client base. We are committed to anti-racism at Fraser. Our anti-racism committee assesses, develops, and implements numerous initiatives ranging from recruiting and retaining diverse staff to staff training and more.
If you are having trouble applying or have questions, please contact Fraser HR at careers@fraser.org. If you have successfully submitted your application, you will get a confirmation email. If you do not receive the confirmation email, please check your junk/spam folders, then contact us as we may not have received your application. Thank you for considering Fraser!
Responsibilities
The Supervisor is responsible for 1:1 consultation, overseeing day to day operations, completing staff performance evaluations, assisting with onboarding and training of new staff, assisting with recruitment and hiring in collaboration with Human Resources and Operations, providing management of caseloads and transfers of clients, and working in collaboration with the Case Manager Program Managers.
The Supervisor will also perform case management duties in the absence of a Case Manager as requested, will routinely conduct quality assurance internal file audits for the staff supervised to assure compliance, and routinely observe, evaluate and monitor service delivery methods to assure services are provided in a person-centered manner.
Location and Schedule:
This position is salaried exempt, working Monday - Friday during standard business hours at Fraser Bloomington and virtual office. Supervisors are expected to work in the office at least 2 days per week and can work remotely up to 3 days per week.
Supervisors meet with their staff 1:1 on a weekly basis (virtually or in person); once per month this meeting must be conducted in person.
Supervisors meet with their teams monthly (virtually or in person); meetings must be attended in person at least once every two months.
The salary range for this position is $70,000 - $73,000.
Requirements
- BA/BS in social work, special education, psychology, nursing, or other human services related fields required. If degree is in social work, licensure is required.
- One year of experience providing social work services in a public or private social service agency required.
- At least one year of experience in the education or treatment of persons with developmental disabilities or related conditions (QDDP qualified).
- Minimum of two years of experience in case management required, supervisory/managerial experience preferred.
- Ability to pass DHS background study required.
- Excellent communication skills, in both verbal and written English.
- Commitment to promoting diversity, multiculturalism and inclusion with focus on culturally responsive practice, internal self-awareness and reflection
- Basic mathematical skills, with the ability to develop and monitor budgets, interpret accounting reports, and prepare accurate billing information.
- Ability to understand, implement, and supervise employees according to all related regulations, policies, and procedures.
Diversity, Inclusion, and Belonging: Fraser values a diverse staff to ensure the best outcomes for our diverse client base. We are committed to anti-racism at Fraser. Our anti-racism committee assesses, develops, and implements numerous initiatives ranging from recruiting and retaining diverse staff to staff training and more.
If you are having trouble applying or have questions, please contact Fraser HR at careers@fraser.org. If you have successfully submitted your application, you will get a confirmation email. If you do not receive the confirmation email, please check your junk/spam folders, then contact us as we may not have received your application. Thank you for considering Fraser!
Salary : $70,000 - $73,000