What are the responsibilities and job description for the Front Desk Associate - Customer Service position at Fred Astaire Dance Studios?
Do you enjoy making others smile, helping those around you, organization and working in a fast-paced environment? If so, this might be the job for you. This role is critically important to the studio, staff and students as our front desk associate is the face of our studio. On a daily basis you may take payments, schedule lessons, take or make phone calls, greet new students, and answer questions about accounts and studio activities.
Successful Customer Service Associates will be:
-able to multi-task with excellent time management skills
-have outstanding customer service skills
-basic knowledge of word processing & numbers on apple devices
-have excellent written and verbal communication skills
-unselfish team players
-accepting of feedback and process improvements
-interested in learning and able to work in a fast-paced environment
-attention to detail and problem-solving skills
-strong interpersonal skils
- Health Care Plan (Medical, Dental & Vision)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Training & Development