What are the responsibilities and job description for the Claims- Appraiser - RPDS position at FRED LOYA INSURANCE AGENCY?
Ensures proper vehicle tear down
Determine repair time allotments and required labor operations
Makes accurate repair/replace decisions
Assess and applies pre-existing damage, completes accurate total loss evaluations
Negotiates agreed price with shop decision maker and sets time bound expected completion date per Loya insurance standards
Review and assess the validity of all supplement request
Proactively provides customers with information regarding their vehicle’s cost of repair estimate and explains claims/repair process
Maintains accurate vehicle’s cost of repair estimate and explains claims/repair process
Completes timely estimates, supplements, and inspections
Negotiates advanced fees for tow, tear down, and storage on all vehicles that are determined to a financial total loss at a repair facility or tow yard
Adhere to our fleet policy
Provide extraordinary customer service to all parties involved in the claims process
Other duties as assigned by management or as needed.
