Demo

Customer Service Representative

Fred's Appliance
Spokane, WA Full Time
POSTED ON 1/28/2026 CLOSED ON 3/27/2026

What are the responsibilities and job description for the Customer Service Representative position at Fred's Appliance?

Fred's Appliance is looking for inbound call takers for our Customer Care department.

Job Description:

As a Customer Care Representative you will be answering inbound phone calls from a call queue, respond appropriately and resolve calls in an efficient manner. Inbound calls will include answering appliance questions, resolving immediate customer concerns, rerouting customers to the right department, and scheduling technician to a customer's home.

What we offer:

  • Set schedule Monday through Friday, 8:00 AM to 5:00 PM
  • No weekends, evenings or holidays
  • Vacation and sick/personal leave (after qualification period)
  • Medical Benefits (after qualification period)
  • 401K contribution (after qualification period)
  • Room to grow
The right candidate would have the following skills:

  • Great communication skills
  • Typing speed with corrections of no less than 35 wpm (50 preferred)
  • Proficient in Office 2013 and Windows 10
  • Good organization and time management
  • Attention to customer care
Preferred Experience:

  • Customer Service
  • Scheduling software or point of sale software
  • Dispatch and routing of vehicles
Compensation: $16.00 - $18.00 per hour



Independent Retail offers a myriad of opportunities for people of all backgrounds.

When you think of jobs in retail, sales associates and store managers are probably the positions which come to mind. But what if we told you that 44% of people who work in retail don’t work in sales?

Retail offers flexible, collaborative careers in logistics, marketing, project management, finance, merchandising, purchasing, technical trades, and customer service — to name just a few. Retail companies are also some of the most exciting brands in the country — and they’re driving the industry’s innovations in customer experience.

Retail is the #1 private-sector employer in the country

If you’re seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills and most importantly, gain success in a field that rewards ambitious hard workers, retail is for you!

 


This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.

Salary : $16 - $18

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Customer Service Representative?

Sign up to receive alerts about other jobs on the Customer Service Representative career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$41,527 - $53,091
Income Estimation: 
$47,809 - $60,449
Income Estimation: 
$41,527 - $53,091
Income Estimation: 
$47,809 - $60,449
Income Estimation: 
$47,809 - $60,449
Income Estimation: 
$52,318 - $65,657
Income Estimation: 
$59,001 - $77,833
Income Estimation: 
$73,754 - $99,306
Income Estimation: 
$35,979 - $45,091
Income Estimation: 
$41,527 - $53,091

Sign up to receive alerts about other jobs with skills like those required for the Customer Service Representative.

Click the checkbox next to the jobs that you are interested in.

  • Customer Complaint Resolution Skill

    • Income Estimation: $28,339 - $36,572
    • Income Estimation: $29,500 - $36,608
  • Customer Interaction Skill

    • Income Estimation: $35,412 - $45,784
    • Income Estimation: $36,400 - $44,839
This job has expired.
Employees: Get a Salary Increase
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Fred's Appliance

  • Fred's Appliance Belgrade, MT
  • Job Summary Fred's Appliance is looking for Warehouse Personnel to join our team! You will be responsible for performing an array of duties such as receivi... more
  • 4 Months Ago


Not the job you're looking for? Here are some other Customer Service Representative jobs in the Spokane, WA area that may be a better fit.

AI Assistant is available now!

Feel free to start your new journey!