Assistant Director of Operations

Assistant Director of Operations

Free Country is seeking a proactive and detail-oriented Assistant Director of Operations to support and help execute our operational strategy during a period of continued growth. This is a full-time, on-site role based in our New York City headquarters, working closely with the SVP/Director of Operations and cross-functional partners.

The ideal candidate has a strong foundation in apparel operations, supply chain, and logistics, with hands-on experience managing day-to-day execution while contributing to process improvement and system optimization. 

Essential Duties and Responsibilities

• Support the SVP/Director of Operations in managing daily operational functions including supply chain, logistics, warehousing, and 3PL relationships.
• Help implement and maintain process and system enhancements to improve efficiency, accuracy, cost control, and customer service levels.
• Execute operational plans across wholesale and e-commerce channels, ensuring alignment with business goals and timelines.
• Partner with manufacturers, suppliers, logistics providers, and internal teams to ensure smooth execution of production, distribution, and fulfillment.
• Support evaluation and optimization of back-end operations
• Assist in standardizing processes and documentation to support scalability and consistency across the organization.
• Help manage and coordinate 3PLs and operational vendors to ensure service levels and cost targets are met.

·      Manage monthly inventory reconciliations ensuring accuracy and researching root cause of variances

·      Document and standardize SOPs across supply chain and fulfillment operations

·      Collaborate with production and sales teams to scale operations with demand and growth plans

·      Track operational performance against budgets and forecasts, analyze variances and recommend corrective actions

·      Implement and manage KPIs to measure, monitor, and improve performance across internal teams and external partners (vendors, factories, and 3PLs)

Qualifications

• Bachelor’s degree in supply chain management, operations, logistics, business administration, or a related field.
• 5 years of experience in operations, logistics, warehousing, or supply chain, preferably within apparel or consumer goods.
• Working knowledge of domestic and international transportation modes.
• Experience with ERP systems, inventory management software
• Proven ability to manage multiple priorities and projects simultaneously in a fast-paced environment.
• Strong analytical, organizational, and problem-solving skills.
• Collaborative team player with the ability to coach, support, and develop others.

Salary

$125,000 - $135,000