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Member Services Intern

FreeState Electric Cooperative
Mc Louth, KS Intern
POSTED ON 2/9/2025 CLOSED ON 5/9/2025

What are the responsibilities and job description for the Member Services Intern position at FreeState Electric Cooperative?

Job Title : Member Services Intern

Reporting Relationship : Director of Member Services

Reporting Location : McLouth, KS

Pay Rate : $15.00 / hour

Primary Accountability :

The Member Services Intern will be responsible for assisting the Government Contract Manager and other Cooperative personnel with various office activities. Additionally, the Member Services Intern will review, scan, and upload various documents to DocVault and other electronic storage locations.

Essential Duties :

  • Promptly greets and assists Cooperative members and visitors.
  • Processes and posts member account payments through cash drawer.
  • Reviews, scans, and uploads various documents to DocVault and other electronic storage locations.
  • Ensures that documents are stored, transmitted, and disposed of in a secure and appropriate manner using encryption, shredding, or other methods, as needed.

Marginal Duties :

  • Delivers mail internally to appropriate personnel.
  • Qualifications :

  • Must possess and maintain a valid driver's license.
  • Knowledge and experience working with standard office equipment including computers (10-key and keyboard), copiers, printers, and scanners.
  • Intermediate knowledge and experience with Microsoft Office Suite (Word, Excel, Outlook, Power Point, etc.).
  • Ability to maintain confidentiality with documents by following the company's policies and procedures, as well as applicable laws and regulations.
  • Demonstrates effective communication to provide proactive customer service and follow-up skills while maintaining a professional relationship with members and staff.
  • Ability to exercise good judgment with a strong attention to detail.
  • Physical Demands :

  • Consistently sits for extended periods of time. Occasionally stands, walks, bends, stoops, squats, lifts, unpacks, and moves up to fifty (50) pounds.
  • Ability to perform finger and hand manipulation and perform repetitive motions to use a computer keyboard and telephone, as well as other office equipment.
  • Ability to read computer screens, mail, and talk on the phone.
  • Work Environment :

  • Professional and deadline-oriented office environment.
  • Regular and reliable on-site attendance is required .
  • Interaction with staff, vendors, and members.
  • How to Apply :

  • If you would like to apply for this position, please visit to complete an Application for Employment.
  • Disclaimer : The above information has been designed to indicate the general nature and level of work performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required.

    FreeState is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other protected characteristic under applicable law.

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