What are the responsibilities and job description for the Assistant Store Manager position at French Cuff Boutique?
About Us:
Join our expanding team at French Cuff Boutique, a beloved fashion destination in Houston, TX with three (soon to be four!) thoughtfully-curated locations in West University, Tanglewood and Town & Country. Our boutiques offer an exquisite selection of high-end brands such as Mother Denim, L’Agence, and Marie Oliver, catering to the unique styles and needs of our community. At French Cuff Boutique, we're committed to creating a warm, engaging environment where our knowledgeable and personable stylists help clients define and discover their personal style. As we continue to expand, we are thrilled to announce a pop-up location in the prestigious River Oaks area, where we will bring our distinctive brand experience to new and existing customers.
Job Overview: We are seeking a dynamic and experienced Assistant Manager to help lead our team in this exciting new location. The ideal candidate will have a passion for fashion, an eye for styling, and a commitment to providing exceptional customer service. You will be responsible for leading a team, driving sales, and fostering a welcoming atmosphere that encourages customer loyalty.
Why Join Us? At French Cuff Boutique, we offer more than just a job; we offer a community. Our team members enjoy a supportive work environment, opportunities for growth, and the chance to make a meaningful impact on our clients’ lives. We offer a competitive salary and a dynamic work environment where you can grow and develop your career.
Our Assistant Store Managers are:
• A collaborator who is open-minded and ready for anything, drives results while working together as a team, and creates a friendly environment that is supportive, respectful and fair.
• A situational leader who remains positive and professional while working towards the best interest of our team members and customers.
• Innovative, dedicated, committed; gets it, wants it, and has the capacity to do it.
• An ambassador of French Cuff Boutique who is passionate about fashion, lives for style, and is knowledgeable of current and classic trends.
• Committed and focused on building lasting relationships with our customers; creates a fun positive atmosphere to enhance the customer experience.
We expect Assistant Store Managers to:
• Encourage and motivate team members to actively display all core values and recognize contributions.
• Delegate and prioritize the workload each day to enhance productivity and ensure our customers have the best shopping experience.
• Develop and build client rapport with new and existing customers to promote a positive environment that keeps our customer engaged.
• Oversee the retail team and maximize opportunities on sales floor to drive KPI results.
• Communicate business results, focus areas, and feedback from buyers to store team to make a direct impact on business needs.
• Ensure store is staffed for selling shifts based off of plan, manage call outs/shift changes, and update schedule accordingly.
• Coach and develop store team members on styling, product knowledge, and the five simple steps to selling.
• Ensure visual standards are represented and displayed.
• Communicate marketing directives and ensure all team members are in the know of emails, events, trunk shows, parties, and client appointments.
• Hold store team accountable to selling and operating standards.
• Present feedback that is professional, solution-oriented and business-focused.
Our Assistant Store Managers:
• Have a minimum of three years of retail management experience.
• Process information and operate store systems accurately.
• Are available based on the needs of the business, including: nights, weekends, and holidays.
• Must bend, reach, and stretch for product as well as lift, carry, and move at least 40 pounds/18 kilos.
• Must regularly move around all store areas and be accessible to customers.
Are proficient with technology and apps, and familiar with industry-related blogs and feeds.