Assistant Store Manager

Friedman's Home Improvement is looking for an Assistant Store Manager in Petaluma who will be responsible for leading and mentoring our Team Members, Department Heads, processes, and policies throughout the store.

FHI offers a competitive and generous benefits plan and a positive work environment. Medical, dental, and vision plan, 401 K, life insurance, paid holidays, vacations, and sick time. Generous employee discount. Family-owned atmosphere and positive culture.

Essential Duties and Responsibilities:

• Available Monday through Sunday. Start times fluctuate based on the store's needs. A nine-hour shift is available anytime between 4:00 a.m. and 9:00 a.m.
• Primary responsibilities are leading a team, managing the receiving of the trucks, signage, ensuring product is received and stocked, customers' orders are ready, and merchandising.
• Oversees departments of 20-40 Team Members depending on the Business Channel and scope of the assignment
• Key in the development of the future leaders of the organization through training Team Members in policies, SOPs, product knowledge, and other related job duties
• Key in understanding the voice of the customer to elevate the organization and resolve areas of opportunity
• Advanced knowledge of products, software systems, and operational procedures with the ability to coach and mentor
• Ability to move throughout the floor and departments, assisting all Team Members within the store as Manager on Duty
• Responsible for the opening and closing store duties
• Knowledge of sales reporting, labor reports, margin erosion, and managed labor
• Responsible for interviewing, hiring, and training new Team Members
• Planning, assigning, and directing daily workflow within Business Channel
• Performance management through review writing, rewarding and giving feedback to Team Members

Education and/Experience

• Advanced education or training from college or university, with 5 years in a retail environment or equivalent combination of education and/or experience
• Minimum mid-level management background with exceptional supervisory skills

Knowledge Skill and Abilities

• No previous hardware store knowledge needed
• Experience with Microsoft Office (Outlook, Word, Excel)
• Microsoft D365 experience is preferred
• Ability to lead, develop and grow a team
• Develop and maintain strong cross-functional relationships
• Ability to successfully manage multiple projects and personnel in a fast-paced environment
• Ability to multi-task and take on a large volume of work in a high growth environment
• Excellent organizational and communication skills
• Ability to follow through issues to resolution

Friedman’s Home Improvement is a pillar of the community, with store locations in Santa Rosa, Petaluma, Sonoma, and Ukiah. We are a longstanding employer-of-choice with a strong philanthropic commitment to the communities we serve. As a third generation family-owned and operated business, our company culture fosters team values, provides a positive work environment, and supports work-life balance.

Friedman’s Home Improvement is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.