Community Outreach Specialist at Pima Animal Care Center

Job Title: Community Outreach Specialist at Pima Animal Care Center
Schedule: Flexible, weekends required

Type: Part-Time, 30 hours a week, $15 per hour

FLSA Status: Grant funded position not guaranteed beyond June 30, 2022

SUMMARY: This position will lead a team of volunteers to engage the community through Keeping Families Together outreach opportunities, provide supplies to pet owners who need assistance to keep their pets, and facilitate other forms of community engagement. They will track data to demonstrate the efficacy of the program and will maintain and monitor supplies to be provided to the community.

Functions

• Oversee and lead team of volunteers who independently attend Keeping Families Together outreach events on behalf of PACC and Friends of PACC. Ensure that volunteers are aware of and adhere to all relevant policies and procedures. Monitor volunteer performance and work closely with Volunteer team (Volunteer Manager and Volunteer Coordinator) to ensure volunteers meet performance expectations.
• Collaborate with Volunteer team and supervisor to create volunteer job descriptions and volunteer expectations. Assist Volunteer team with recruiting and training new volunteers for outreach.
• Coordinate Keeping Families Together outreach events and attend events as needed to ensure smooth operations. Includes communicating with partner organizations, making arrangements to transport supplies to events and coordinating PACC vehicle use, and communicating with pet owners served by the program who need additional support for their pets.
• Serve as PACC point-of-contact in target communities. Maintain non-judgmental relationship with the community and establish PACC as a resource center.
• Coordinate with volunteers to transport animals in situations where the owner’s lack of transportation leads to the animal not receiving necessary care. Includes coordinating transport with owners and clinics, maintaining all safety procedures, and ensuring pet owners sign appropriate paperwork.
• Coordinate fencing assistance program. Includes collaborating with Animal Protection Services to provide fencing when needed to avoid citations, communicating with the public about their fencing needs, determining whether an individual is eligible to assistance and what type of assistance is needed, delivering fencing materials, and following up to ensure compliance.
• Maintain inventory of supplies for outreach programs as assigned. Track number of items given to the public, organize storage of supplies, coordinate with Communications Specialist and Friends of PACC to solicit donations, and coordinate with supervisor to order supplies as needed.
• Implement and maintain accurate data collection practices to track impact of outreach programs. Maintain thorough data recording number of people and pets assisted, items distributed, appointments made, and other relevant information. Create monthly reports to share with PACC leadership.

• Collect compelling photos and stories that illustrate the impact of PACC’s outreach efforts. Take photos and gather stories designed to promote programs to the community to share with the Community Programs Manager, Communication Specialist, Friends of PACC team, and PACC leadership.
• Coordinate appointments for pets met through outreach with outside clinics and other departments as needed. Maintain database of needed appointments, communicate with outside clinics to schedule appointments, and communicate with pet owners to ensure the appointments can be kept.
• Handle animals for transport, during events, and with their owners following all handling procedures and protocol.
• Work with coordinators and supervisors in other functional areas to fulfill program needs.
• Assist with other outreach events and initiatives as needed.

Qualifications/Expectations:

• Must demonstrate strong desire to promote pet ownership within the community and to preserve the owner/pet connection whenever possible.
• A high school diploma or equivalent.
• Able to work independently and efficiently as well as with the public, staff, and volunteers.
• Able to communicate effectively with the public, volunteers, and staff.
• Excellent verbal and written skills.
• Bi-lingual in English and Spanish preferred.
• Must be friendly, non-judgmental, and measured even in difficult situations.
• Comfortable interacting with dogs and cats, many of whom may be undersocialized and/or large.
• Basic knowledge of animal behavior and pet wellness or the ability to easily learn about these topics.
• Knowledge of issues facing high poverty and minority communities.
• Computer literate and quick to pick up new programs.
• High-level of ability to multi-task, organize, and keep detailed records efficiently and with accuracy.
• Must have or be able to obtain a valid driver’s license, reliable mode of transportation, and good driving record.
• Exhibit flexibility and professionalism.
• Animal Welfare experience not required.

Work Environment:

• Exposure to high noise levels and odors.
• Exposure to fumes or airborne particles and toxic or caustic chemicals.
• Exposure to outdoor weather conditions.

Physical Demands:

• Must be able to lift & move up to 35 lbs, occasionally up to 75 lbs with assistance.
• Must be able to stand and walk for extended periods of time.
• Must be able to frequently stoop, kneel, crouch, or crawl.

About Friends of Pima Animal Care Center (PACC)
Friends of PACC is the official, nonprofit, philanthropic partner to our county animal shelter which is the only shelter in our community that never turns away a pet in need, taking in approximately 16,000 pets annually. Friends of PACC exists to support and enhance PACC’s efforts to save the lives of pets in need. We grant critically needed resources—like veterinary care, medications, and equipment—to
PACC so that it can continue the amazing lifesaving progress it has made in recent years. We envision a future in which every pet who comes to PACC is supported with the resources needed to find a loving home.

Friends of Pima Animal Care Center is an equal opportunity employer, complies with all Federal and Arizona State laws, regulations, and executive orders regarding non-discrimination and affirmative action.

PRE-EMPLOYMENT SCREENINGS
Friends of Pima Animal Care Center conducts pre-employment screenings for all positions, which includes a background check, verification of academic credentials, licenses, certifications, and work history. In addition, a check of names and identification documents is conducted on all new employees to ensure they are legally authorized to work in the United States.

TO APPLY: Send your cover letter and resume to (chair at friendsofpacc.org) with COMMUNITY OUTREACH SPECIALIST in the subject. Position will be open until filled.

Job Type: Part-time

Pay: $15.00 per hour

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

COVID-19 considerations:
Members of the public visiting County facilities are required to wear a mask.

Application Question(s):

• Do you have any experience in community outreach?
• Have you ever worked to connect people to local resources and support systems?
• Can you reliably commute to this job's location?

Education:

• High school or equivalent (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: Multiple Locations