Wellbeing Manager

Who We Are:

It is Friendship Home’s vision that someday the need for our services will cease to exist, that domestic violence will not be tolerated by anyone in the community, and that all homes will be places of love, support and safety.

We envision a community that embraces any survivor or child who experiences domestic violence. As neighbors and friends, we join together in our commitment to them by taking bold action to affect change.

Friendship Home Values:

Listening: We value the hopes, dreams, fears and concerns of the survivors we serve. That means that our role is to listen…really listen as they explore their newly found freedom and discover the next steps on their journeys.

Empowerment: We support the journeys of survivors and their children. We value an environment that enables them to understand their strengths and to discover the power within. To do this we must creatively adapt our approach, programs and services to meet each individual’s unique needs.

Accountability: We believe that we are not powerless against violence and that breaking the cycle is possible.

Relationships: We support the personal connections and meaningful relationships between survivors and the people who care about them. We value the unique relationship between parent and child and embrace families in shelter with loving support.

Safety & Confidentiality: We believe that no survivor or child should live in fear of domestic violence. We respect survivors’ right to privacy and we strive to make it possible for them to pursue their aspirations without intimidation, violence, or control.

Collaboration: We value the joint efforts of a community that pools resources, talents, and ideas to help survivors of domestic violence and to change the cultural attitudes that have created it.

Agency-wide Staff Expectations:

• Willingness to learn new skills and work towards creating a community free of domestic violence.
• Willingness to share your knowledge, skills, and lived experience with others, at times in a teaching or mentoring role.
• Ability to interface with a variety of people that make up our team including: community stakeholders, funders, advocates, clients, marketing and community engagement staff, contractors, and finance staff.
• Remain curious and communicative about how your role can change or be improved to better meet the needs of the clients, organization, and community we serve.
• Cooperation and collaboration with co-workers, clients, and the community.
• Willingness to accept challenges and engage in work to solve problems.
• Do the personal work in order to effectively give and receive feedback.
• The ability to recognize the difference between a crisis and priority; hold boundaries with yourself and others around this.
• Take ownership of your personal physical, mental and emotional wellbeing.
• Continually assess for your own personal biases, seek out information and training to adjust practices.
• Engage in your own wellness goals as well as access wellness resources offered through Friendship Home as needed.
• Investment and adherence to both Friendship Home Values and Guiding Principles.

Job Posting – Wellbeing Manager

FLSA Status: Exempt

Hours: 40 hours/week

Wage: $60,000-$65,000

Overview

Reporting to the Executive Director, the Wellbeing Manager plays a vital role in ensuring the physical, emotional, and mental well-being of both residents and staff. This individual will lead initiatives aimed at creating a supportive and healing environment, empowering survivors, and promoting self-care and resilience among staff.

Knowledge and Skills

· Strong knowledge of trauma-informed care and mental health resources.

· Excellent communication and interpersonal skills to engage with individuals from diverse backgrounds.

· Ability to design and implement wellbeing programs for individuals who have experienced trauma.

· Experience in crisis management and supporting staff in high-stress environments.

· Ability to collaborate with other professionals and external service providers.

Education and Work Experience

· Master’s degree and/or advanced certifications or training in trauma-informed care, mental health, or wellness are highly preferred.

· At least 3-5 years in a wellbeing or mental health support role, with experience in domestic violence or crisis intervention settings.

Desirable Attributes

· Empathetic and patient approach to supporting individuals in crisis.

· Strong problem-solving skills and ability to think critically under pressure.

· Strong organizational skills and ability to handle multiple projects simultaneously.

· A deep passion for advocating for survivors of domestic violence and promoting a culture of care and healing.

Essential Duties and Responsibilities

1. Resident Wellbeing & Support:

a. Work in partnership with the Friendship Home Therapist to develop and implement wellbeing support for residents that promote recovery, self-care, and resilience.

b. Support the development of life skills programs aimed at fostering independence, self-esteem, and empowerment for survivors of domestic violence.

2. Staff Wellbeing & Support:

a. Provide onboarding, training and workshops to improve staff coping mechanisms, emotional resilience, and self-care.

b. Create and maintain programs that support the mental and emotional health of staff, including stress management and resilience training.

c. Work in partnership with the Friendship Home Therapist to promote regular self-care practices among staff to prevent burnout and secondary trauma.

d. Manage contract with external support services to provide a safe space for staff to discuss the challenges they face working in a high-stress environment.

e. Create and manage peer mentoring program.

3. Crisis Management & Trauma-Informed Care:

a. Serve as a key resource in managing trauma-related crises.

b. Lead the development and implementation of trauma-informed care practices throughout services, ensuring all programs and staff interactions are sensitive to the needs of individuals impacted by domestic violence.

4. Collaborative Partnerships:

a. Develop relationships with local mental health professionals and healthcare providers to facilitate access to domestic violence-informed services for both residents and staff.

5. Advocacy & Education:

a. Lead educational programs and workshops for both residents and staff on topics related to personal empowerment, resilience, and self-care, incorporating Strengths-Centered Advocacy framework.

6. Wellbeing Policy Development:

a. Collaborate with Executive Director, Human Resources Manager and Human Resources Committee to develop policies that promote a healthy and supportive work environment.

7. Key Responsibilities:

a. Member of the leadership team

b. Member of the action committee

c. Member of staff/board engagement committee

d. Member of the onboarding and training committee

e. Lead staff strengths and wellness committee

Job Type: Full-time

Pay: $60,000.00 - $65,000.00 per year

Benefits:

• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Shift:

• Day shift

Work Location: In person

Salary : $60,000 - $65,000