Grain Scale Operator Based in Grinnell, KS

Grain Scale Operator

Job Description

The Grain Scale Operator’s responsibilities involve scale operations, customer service, communications, clerical tasks, and other duties as assigned. The Grain Scale Operator will maintain a positive attitude that promotes team work within the cooperative and a favorable image of the cooperative.

Duties/Responsibilities

• Properly identify the correct commodity, customer and delivery sheet for entry into the scale interface system
• Properly weigh each scale ticket on every load delivered/shipped by the grain elevator
• Properly grade each grain sample and enter correctly into scale interface system
• Assist customers as needed with grain purchases and grain settlement
• Promptly report complaints and compliments to the appropriate manager
• Greet each customer with a friendly smile and a hello and always remember to thank customers for their business
• Actively develop professional development skills and knowledge
• Promote customers understanding of and participation in the cooperative
• Maintain confidentiality with all customer information and data
• Answer the telephone in a courteous and professional manner with no complaints
• Route telephone calls to the appropriate person and take accurate phone messages and forward to appropriate individual

Additional Responsibilities

• File all grain documents, as needed
• Handle correspondence, filing, and miscellaneous clerical work as time permits or as assigned
• Inform the supervisor when office supplies need to be reordered
• Maintain office equipment and keep work area neat and clean
• Maintain confidentiality with Frontier Ag Inc conversations, information and data
• Uphold all cooperative policies
• Perform duties as requested by supervisor or management