Project Coordinator (Onsite)

Overview

Frontwave Credit Union is seeking a detail-oriented and proactive Project Coordinator to provide cross-functional and departmental project and process support with a focus on productivity and solutions. This role serves as a key facilitator for Agile project execution, process improvement initiatives, and departmental tactical planning while maintaining project visibility through comprehensive documentation and continuous improvement practices.

About Frontwave Credit Union:

Frontwave Credit Union is a member-owned not-for-profit financial institution serving San Diego, Riverside, San Bernardino and Imperial counties. Founded in 1952, we have grown to 18 branches with 125,000 members and manage over 1.8 billion in assets. At Frontwave Credit Union, we are focused on creating consumer solutions to provide our members and the communities we serve with products and services that enhance the quality of life for our members through exceptional service and the progressive application of technology.

What’s In It For You:

Competitive pay, 401k matching, mortgage and auto discounts.

9-27 days of PTO per year (based on tenure), VTO and 10 paid holidays.

Affordable medical, dental, vision health plans, and Flexible Spending Account.

Employee Assistance Program with a variety of services.

Career development, training, and coaching, mentoring; tuition reimbursement up to $4,000/year.

Culture of excellence and continuous improvement.

We strive to be the best place you’ve ever worked!

Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Includes the following non-inclusive list. Other duties may be assigned. All duties are to be performed in compliance with applicable laws, regulations and Frontwave Credit Union policies and procedures.

• Project Planning: Support scheduling and planning of Agile Sprints including Backlog Refinement and Sprint Planning sessions. Coordinate cross-team dependencies and integrations to ensure seamless project delivery. Assist in sprint preparation and resource allocation planning
• Process Analysis and Improvement: Facilitate communication between team members and stakeholders across all project phases. Document and distribute meeting minutes and action items with accuracy and timeliness. Track sprint tasks, user stories, and acceptance criteria throughout sprint cycles. Maintain visual Project Management by assisting PM with preparing sprint reports, dashboards and presentations. Help PM maintain support of TDX and SharePoint platforms for project tracking and collaboration. Maintain comprehensive project documentation and knowledge repositories. Monitor project progress and escalate risks or blockers as needed.
• Departmental Support: Oversee Departmental Internal Projects (Tactical Plans) using Kanban methodology for planning and execution. Track productivity of departmental and internal projects using Scrumban framework. Support department-specific project initiatives and ensure alignment with organizational goals. Coordinate resource allocation and timeline management for internal initiatives.
• Training and Knowledge Transfer: Help organize PM Training sessions and facilitate stakeholder lessons learned sessions (retrospectives). Support knowledge sharing initiatives and best practice documentation. Assist in onboarding new team members on project management processes and tools.
• Process Execution and Process Monitoring and Improvement: Support implementation of lean methodologies across departmental processes. Identify and eliminate non-value-added activities in current workflows. Track improvement suggestions and kaizen initiatives focusing on Process Improvement, Non-Value-Added (NVA) reduction, and Cost Savings. Lead and support continuous improvement through kaizen events and A3 problem-solving methodology. Monitor process performance metrics and report on improvement outcomes. Facilitate root cause analysis and corrective action implementation
  
  

Qualifications

EDUCATION AND/OR EXPERIENCE:

Bachelor’s degree in business administration, project management, or related field

2-4 years of experience in project coordination, project management or process improvement preferred

Experience With Agile Methodologies And Sprint Planning Processes Preferred

CORE COMPETENCIES

Excellent written and verbal communication skills with ability to facilitate training sessions

Strong organizational abilities with attention to detail and documentation accuracy

Ability to manage multiple projects simultaneously while meeting deadlines

Analytical mindset with problem-solving capabilities using structured methodologies

Collaborative approach with ability to work effectively across departments

Experience with continuous improvement initiatives and change management

Additional Knowledge, Skills And Abilities

Possess the skills to work with Windows Microsoft Office and willingness to learn Project Management

Salary Range: $27.36 - $41.03

Service Excellence Standards

When joining Frontwave Credit Union, you can expect to be a part of a workforce committed to the following Service Excellence standards:

• We see it. We own it. We get it done.
• We ignite positive experiences.
• We do things right every time.
• We are collaborators - united, cohesive and engaged
• We innovate and evolve.
• We create memorable experiences for life.
• We starts with me.