What are the responsibilities and job description for the Patient Services Representative position at Frye Regional Medical Center?
Medical office position responsible for front office processes in the physician practice
- Greeting patients entering the physician practice.
- Answering office phones, making appointments, confirming appointments and rescheduling when necessary.
- Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance.
- Assists in checking out patients and assists them with referral processing and scheduling process
- Collects co-pays and posts charges.
- Charge entry and patient balance processing.
- Distributes information to patients regarding office policies, procedures, information about the practice, etc.
- Explain and enroll patients in the patient portal.
- Additional responsibilities as needed.
Minimum Education
High school diploma or equivalent required
Graduate from a Medical Office Assistant program preferred but not required
Required Skills
Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.
Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran