What are the responsibilities and job description for the Table Games Pit Manager position at Full House Resorts, Inc?
Job Details
Description
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
Full House Resorts offers all full-time employees and eligible family members a comprehensive and valuable benefits program that includes medical, dental, vision, life, disability, FSA, 401k retirement plan which includes a matching contribution after one (1) year of service, a generous paid time off program, paid transportation from Colorado Springs, Woodland Park and Pueblo, free local gym membership, tuition reimbursement, and more.
Description
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
- Acts as a back up to the TG Manager and performs their job duties in their absence.
- Coaches, mentors, and advocates for Team Members as well as the Company.
- Supports Team Members in providing excitement and delivering world class service through excellent hospitality and customer service.
- Responsible for controlling labor costs through proper forecasting and scheduling of staff. Schedules staff to meet the demands of the business and makes adjustment if necessary.
- Auditions potential employees and makes recommendations to the Table Games Manager.
- Monitors Table Games activity and customer play to protect the integrity of the games and safeguard casinos assets.
- Directs the opening and closing of individual games based on business levels.
- Maintains a thorough knowledge of games, house rules, and procedures covering each game within assigned pit(s).
- Explains game rules to employees and customers as necessary.
- Authorizes and supervises the Table Games fills, credits, and limits.
- Assures proper completion of currency transaction reporting paperwork as required by federal regulation.
- Rates customer table game activity and identifies high roller action as required by federal regulation.
- Ensures there is proper communication with staff between shifts and other departments.
- Ensures gaming activity is conducted in accordance with the Colorado Limited Gaming Act and Gaming Regulations.
- Maintains a safe work and customer environment while overseeing the investigation and resolution of all customer complaints and issues on their respective shift.
- Performs other duties, including special projects, as assigned.
- Solid decision-making, organization, and interpersonal skills.
- Excellent verbal communication skills.
- The ability to thrive in a fast-paced, multi-tasking, hands-on environment.
- Ability to establish and maintain positive and professional working relationships with all individuals.
- Ability to work occasional overtime and irregular hours.
- Strong analytical and creative thinking skills. Strong working knowledge of MS Word, MS Excel, MS Power Point, MS Project.
- Must be able to stand for an entire work shift with standard breaks.
Full House Resorts offers all full-time employees and eligible family members a comprehensive and valuable benefits program that includes medical, dental, vision, life, disability, FSA, 401k retirement plan which includes a matching contribution after one (1) year of service, a generous paid time off program, paid transportation from Colorado Springs, Woodland Park and Pueblo, free local gym membership, tuition reimbursement, and more.
Salary : $60,000
Table Games Dealer/ Dual Rate Supervisor - Part-Time and Full-Time
Full House Resorts -
Cripple Creek, CO
