What are the responsibilities and job description for the Nags Head Law Office Receptionist position at Full Service Law Firm?
Nags Head law firm seeks a full time or part time (flexible hours) Front Desk Receptionist. The Front Desk Receptionist provides the first and last impression of our firm to our existing clients, potential clients and business associates; therefore, our receptionist plays a vital role in our firm.
The Front Desk Receptionist must be able to perform the following essential job functions:
- Interact daily with attorneys, clients, potential clients and various other professionals
- Transcribe dictation
- Superior client service
- Answer a multi line phone system
- Direct clients, applicants, and other business associates to meetings
- Data entry
- Receive, sort and distribute incoming mail
- Process outgoing mail
- Receive and deposit cash receipts and disburse funds as requested
- Interact with firm bookkeeper in Elizabeth City office
- Interact with lenders on real estate transactions
- Maintain and replenish office supplies as needed
- Receive and distribute incoming faxes
- Send outgoing faxes
- Operate copier, scanner, postage meter, computer, typewriter and other office equipment
- Run errands and handle hand deliveries as needed
- Maintain safe and clean reception area and conference rooms
- Scan paper files to electronic files
- Assist attorneys or staff as needed
Knowledge, Skills & Abilities:
Ability to work without close supervision, provide excellent customer service, possess exceptional communication skills and phone etiquette, ability to work well in fast paced law office environment, ability to adapt well to change and adjust appropriately, respond promptly to client needs, maintain confidentiality, demonstrate accuracy, thoroughness, and attention to detail, exhibit sound and accurate judgment.
Basic Qualifications:
Minimum 1 - 3 years customer service experience preferred but not required
Good computer skills / Typing skills
Experience using Microsoft Office applications
Experience using general office equipment
High school diploma (GED)
Knowledge of law firm policies and procedures is preferred but not required
Full Time Position Eligible for Benefits
Job Types: Full-time, Part-time
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
Schedule:
- Day shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person