Floor Manager

We are seeking a positive, friendly, and experienced Hospitality Manager to join our team! As the Hospitality Manager, you will organize and oversee the daily operations of our facilities.

The Hospitality Manager must possess strong communication skills and remain focused on ensuring both positive customer experiences and positive team/employee experiences. You should be capable of solving problems successfully even when faced with challenging situations.

Responsibilities:

• Hire qualified personnel according to standards set forth by the company
• Organize and coordinate facility operations to maximize efficiency
• Manage staff
• Ensure supplies, equipment, and inventory are stocked and maintained
• Respond to guest concerns and resolve them appropriately
• Maintain accurate records
• Review and prepare reports for senior management
• Ensure compliance with health and quality standards

Qualifications:

• Proven experience as a Hospitality Manager is preferred
• Familiarity with hospitality industry standards
• Proficient in English; knowledge of additional languages is a plus
• Ability to resolve issues with a customer-focused orientation
• An outgoing personality
• Excellent communication skills
• Strong organizational and time-management skills
• Bachelor’s degree in hospitality management is preferred` `Duties```

- Oversee the daily operations of the restaurant floor
- Ensure excellent customer service and guest satisfaction
- Supervise and train floor staff on service standards, product knowledge, and company policies
- Monitor and maintain cleanliness and organization of the dining area
- Collaborate with kitchen staff to ensure smooth food production and timely delivery to customers
- Handle customer inquiries, concerns, and complaints in a professional manner
- Manage reservations and seating arrangements to optimize table turnover
- Implement and enforce health and safety regulations
- Assist in inventory management and ordering supplies as needed

```Skills```
- Strong leadership abilities with the ability to motivate and inspire a team
- Experience in food production and restaurant management
- Excellent supervisory skills, with the ability to delegate tasks effectively
- Knowledge of hospitality industry practices and standards
- Proficient in bartending techniques and beverage service
- Familiarity with assistant manager responsibilities and duties
- Strong organizational skills with attention to detail
- Ability to handle high-pressure situations calmly and efficiently
- Excellent communication and interpersonal skills for effective team management

If you are a highly motivated individual with a passion for hospitality, food, and team management, we want to hear from you! Join our dynamic team as a Floor Manager and contribute to creating memorable dining experiences for our guests.

Please note that this position may require working evenings, weekends, and holidays.

Job Type: Full-time

Pay: $18.00 - $25.00 per hour

Expected hours: No more than 50 per week

Benefits:

• 401(k) matching
• Health insurance

Experience level:

• 3 years

Restaurant type:

• Bar
• Fast casual restaurant
• Quick service & fast food restaurant

Shift:

• 10 hour shift
• Evening shift
• Night shift

Weekly day range:

• Monday to Friday
• Rotating weekends
• Weekends as needed

Work Location: In person

Salary : $18 - $25