What are the responsibilities and job description for the Front Desk Receptionist position at Furball Fitness Dog Walking & Pet Care?
We are looking for a Receptionist for our busy doggie day care. Must be a dog lover. Duties include answering multi phone lines, appointment scheduling, coordinating front desk activities and multitasking. Excellent customer service skills a must and stress managment skills are essential. This role may require some flexibility. Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, schedule clients, and execute all administrative tasks to the highest quality standards.
Responsibilities
- Greet and welcome guests as soon as they arrive at the office
- Answer, screen and forward incoming phone calls
- Ensure reception area is tidy and presentable
- Provide basic and accurate information in-person and via phone/email/text
- Maintain office security by following safety procedures
- Assist Pet Care Attendants when needed
- Skills
- Proven work experience as a Receptionist, Front Office Representative or similar role
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service attitude
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Job Types: Full-time, Part-time
Pay: $11.00 - $13.00 per hour
Benefits:
- 401(k)
- Paid time off
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
COVID-19 considerations:
Normal health and safety standards
Education:
- High school or equivalent (Preferred)
Experience:
- Receptionist: 1 year (Required)
- Customer Service: 1 year (Required)
Work Location: One location
Salary : $11 - $13