Account Coordinator

Description

POSITION TITLE: Account Coordinator  

TEAM: Corporate & Retail Accounts 

REPORTS TO: Senior Vice President of Corporate & Retail Accounts 

FLSA Classification: Hourly, Non -Exempt

OBJECTIVE

Provides administrative support to the Corporate & Retail Accounts team, performing clerical and support functions within the ERP system. Examples include, but are not limited to, submitting Design Requests, Survey Requests, Work Orders, etc.; keeping Job schedules up-to-date and accurate, generating daily reports for Key Accounts with the Account Manager to keep scheduled tasks on track. 

KEY PERFORMANCE AREAS

· Assist the Account Managers 

· Work closely with clients and internal teams to meet client expectations 

· Prioritize work flow and organize 

JOB RESPONSIBILITIES

· Attend and participate in scheduled team meetings. 

· Provide administrative and clerical support in the preparation of orders:

o Prepare design and construction drawing requests

o Maintain clear communications with team leaders and Account Managers to monitor progress and expedite when necessary.

o Prepare survey request and follow-up with Survey team to ensure timely delivery. 

o Assist in managing various phases of each project, and make sure due dates are met.

o Prepare Work Orders, Change Orders, Amendment Orders, and submit to Account Manager for review, then submit to HUB or Ops as needed. 

o Follow up on approvals, e.g., construction drawing, survey, landlord, clients, permits, and all other required documents. 

o Convey a positive and professional image through work ethic, attitude, and communication. 

· Maintain accurate job schedules within the ERP system and utilize Job Scheduler to keep project tasks accurate and on schedule.

· Maintain open lines of communication and effective interface between all Gable teams to ensure a smooth flow of projects in process and a reduction in turn-around time on assigned projects. 

· Organize and maintain all job files ensuring all documentation is included and updated. 

· Prioritize work flow, organize and support Account Managers in a timely manner helping to expedite creditable and profitable sales efforts. 

· This position requires approximately 5% travel via all modes of transportation. Overnight travel with a duration of one week may be required.  

Requirements

OTHER DUTIES

The duties and responsibilities of this position are not limited to those listed in this Job Description. This Job Description is subject to revision and will change over time. At times, this position may also perform other duties and responsibilities as assigned. Team members covered under this Job Description will be notified of any changes

ENVIRONMENTAL JOB REQUIREMENTS AND WORKING CONDITIONS

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that you must do to successfully perform the essential functions of this position. Manual dexterity to operate computer to perform basic clerical functions. Visual acuity (with correction) and the ability to speak and hear. The work is sedentary. You may sit comfortably to do the work; however, there may be some walking, standing, bending and carrying of light items such as papers, books, and small parts, etc. Based on the physical requirements of this position a reasonable accommodation may be made to enable the physically challenged to perform in this position.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Periodic exposure to factory environment and condition such as fumes, dust and mist.

ADDITIONAL REQUIREMENTS

All prospective team members must pass a criminal background check and drug test. Candidates must also meet the requirements for an I-9, e-Verify.