Tournament Site Director (Basketball)– Gametime Tourneys

Job description:

Tournament Site Director– Gametime Tourneys Basketball

Position Type: Seasonal / Event-Based (March – June; June-August)

Schedule: Weekends and event days only (hours vary by tournament/league)
· Four Spring Tournaments – Friday Night Setup with weekend Tournament Hours: April – June (16 – 24 hours per wknd)
· Summer League – Friday Evenings, June – August

Location: On-site at tournament/league. The facility is in Bettendorf, IA.

Position Overview

The Site Director serves as the on-site leader for youth basketball tournaments, ensuring smooth event operations and an excellent experience for players, coaches, staff, and spectators. This role is active during scheduled event weekends and requires strong organization, leadership, and customer service skills in a fast-paced sports environment.

Key Responsibilities:

• Acting as a Site Director at tournaments each weekend.
• Responsible for receiving equipment, setting up and setup and breakdown venue equipment each week.
• Maintains proper communication with the Gametime Director and the Facility.
• Maintain systems to inventory and organize equipment sent out to the facility and ship back to the warehouse
• Help to improve the part-time event staff list. Assist in staffing facilities on a weekly basis and training them in various capacities (Ticket Sales and Scorekeeping)
• Responsible for training part-time admission and scorekeeping staff on job duties and responsibilities
• Acting as on-site lead at Gametime events and tournaments throughout our Spring/ Summer Season

Event & Site Management & Staff Oversight

• Act as the primary site manager during assigned youth basketball tournaments.
• Oversee all games, courts, and schedules to ensure tournaments run efficiently and on time.
• Manage event flow, including team arrivals, game transitions, and venue logistics.
• Serve as the main on-site contact for event personnel and resolve issues as they arise.
• Ensure staff are informed of duties, schedules, expectations, and tournament procedures.
• Training Admissions staff on the POS payment collection system and overseeing the admissions process from the customer base during the event.
• Training scorekeepers on rules, clock operations, and scoring book.
• Oversee referee's and have prompt communication with referee assignor

Game Operations & Technology

• Update game scores, brackets, and standings in tournament management software in real time.
• Verify scoring accuracy and communicate any schedule changes or delays to teams and staff.
• Troubleshoot basic operational or technology issues during events.

Relationships & Customer Experience

• Build and manage relationships with coaches, program directors, referees, and venue partners.
• Provide a high level of customer service and act as a professional representative of the organization.
• Handle questions, concerns, and conflicts calmly and professionally.

Marketing & Social Media

• Capture and post event highlights, scores, photos, and short videos to designated social media platforms during tournaments.
• Help promote the tournament atmosphere and brand presence on-site.

Qualifications & Skills

• Experience in event operations, sports management, or youth athletics (basketball experience preferred).
• Strong leadership, organization, and problem-solving skills.
• Ability to work long event days in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Comfortable handling high-pressure situations
• Comfortable using tournament software, scorekeeping systems, and mobile technology, POS admissions systems.
• Social media familiarity for real-time event posting.

Reliable transportation and availability on weekends.

Desired Characteristics:

• Major in Sport Management, Business, Marketing, or a related field
• Aspirations to be a leader in the sports industry
• Desire and ability to work in an extremely demanding, fast-paced environment
• Interest in event operations or facility management
• Excellent organization and interpersonal skills
• Ability to multitask
• Self-starter, able to work independently and as part of a team
• Excellent written and verbal communication skills
• Prior event management experience is a plus
• Exceptional customer service skills
• Ability to work extended hours

Physical & Schedule Requirements

• Ability to stand and walk for extended periods during event days.
• Must be available for scheduled tournament weekends and event hours.
• This role does not include off-event administrative work.

Why Join Us

• Flexible, event-based seasonal work.
• Be part of a high-energy youth sports environment.
• Make a positive impact on young athletes and their families.
• Opportunity for repeat event assignments throughout the season.
• Path towards a full-time career in the sports world

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Job Questions:

1. Are you able & willing to work 16-24 hours per weekend?

2. Do you have a reliable source of transportation?

Job Types: Part-time, Seasonal

Pay: $20.00 - $30.00 per hour

Expected hours: 16 – 24 per week

Benefits:

• Flexible schedule
• Opportunities for advancement

Work Location: In person

Salary : $20 - $30