What are the responsibilities and job description for the Dining Room Ambassador position at Garden Plaza at Post Falls?
At Garden Plaza at Post Falls, we are dedicated to providing an enriching lifestyle for our residents and a rewarding work environment for our valued associates. Our approach ensures that excellence, respect, and outstanding service are apparent in all we do as an organization. We believe in caring for and loving our residents, and strongly support their ability to continue growing, learning, and contributing.
Job Description
The Dining Room Server delivers restaurant-style dining services with a hospitality focus in accordance with all laws, regulations, and Century Park standards. This role reports to the Dining Services Director (or Dining Room Supervisor). A high school graduate or equivalent is preferred.
- Assists and ensures dining room setup with servers, beverages, and salad bar.
- Greets residents and visitors in a welcoming manner.
- Assists residents with food selection.
- Checks for beverage refills timely.
- Serves residents timely and with appropriate serving techniques.
- Removes dishes throughout meal service and delivers to the dishwashing area.
- Removes trash and keeps the dining room clean, dry, and free of safety hazards.
Required Skills and Qualifications
This role requires individuals who enjoy serving seniors and demonstrating excellent customer service and hospitality. They must maintain positive resident and guest relations through a courteous, cooperative, and understanding manner. Additionally, they must reasonably accommodate resident preferences in dining services, work efficiently and effectively with little to no supervision, be able to receive and resolve complaints graciously, and display integrity and professionalism by adhering to Century Park's Code of Ethics and completing all required compliance training.
