Credit and Collections Manager

Description

Responsible for ensuring invoices are processed within GST standard policy, Responsible for the recording and collection of customer invoices, ensuring accurate and prompt processing and payment. Responsible for the credit granting process and ensures that there is a consistent application of company credit policy. Responsible for providing effective, accurate and timely customer service for all internal and external customers as well as team members. When necessary, assume any position as needed and/or directed to achieve the company’s daily output needs.

Requirements

• Ensures billings and receivables are correctly processed in a timely manner.
• Addresses and corrects any discrepancies in accounts or billings.
• Reviews and manages credit applications and credit lines.
• Refers overdue accounts to collections.
• Provides or facilitates accurate reports and analysis on financial data and metrics such as cash forecasting, sales statistic information, and monthly net sales reports.
• Identifies and tracks large accounts that have been deemed delinquent.
• Monitors staff issuing invoices and tracking payments.
• Contacts large clients to obtain payments; when necessary, negotiates new payment terms or settlements.
• Refers large accounts to outside collection agency for further collection efforts as needed; assists with collections and legal actions pertaining to those accounts.
• Working knowledge of the guidelines for bad debit.
• Knowledge of Mechanic Liens a plus
• Knowledge of Construction JCA a plus
• Generates reports as requested from management.
• Assists team members as needed.
• Oversees the daily workflow of the department.
• Trains and oversees employees involved in billing functions.
• Directs assigned tasks and provides assistance as needed.
• Provides constructive and timely performance evaluations.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Thorough understanding of policies and procedures used in accounts receivable and billing.
• Understanding of state and federal laws pertaining to collection activities.
• Proficient with Microsoft Office Suite or related software.
• Performs other duties as assigned.
  
  

Proficiency with Avalara and Epicor Prophet 21 preferred.

Competitive wage commensurate with experience as well as medical, dental, vision, voluntary benefits, flex spending accounts, 401K, and PTO.

Background checks will be conducted on all final candidates. All offers of employment at Garden State Tile are contingent upon clear results of a thorough background check and if deemed necessary as per the essential job requirements; additional background searches including Drug Testing, Driving Records and Credit History will be completed.

Garden State Tile believes that in order to build the best team we must hire using an objective lens. We are committed to fair hiring practices, hiring team members for their potential and advocate for diversity, equity, and inclusion. As such, we do not discriminate or make decisions based on your race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class.