What are the responsibilities and job description for the Customer Support Specialist position at Garfield Refining?
Are you looking to get out of that fast food or retail sales job and get some office experience learning a business from the ground up? Garfield Refining is looking to hire customer service roles that help support all areas of our business. We are looking for professionals that take pride in their work and aren't afraid to roll up their sleeves! So whether you are trying to kick start your career in Sales, Account Management, Customer Service, or Business Administration, please apply and join our team!
Here's an overview of what you'll be doing:
- Opening and processing daily shipments
- Entering customer data in our software systems
- Answering phones and directing calls
- Processing fulfillment orders
- Other projects as needed
You might be a good fit if you:
- Are a fast and adaptable learner
- Proficient with Microsoft Suite, including excel
- Have an obsession for accuracy and organization
- Loving providing friendly, helpful customer service
- Have a strong and reliable work ethic who enjoys working on a team
About Garfield Refining
Garfield Refining is a 130 year-old precious metal refinery located in Philadelphia, PA. As a worldwide leader of Precious Metal Refining, Garfield provides award-winning refining solutions to the dental, jeweler, manufacturing, death-care, and pawnbroker industries. We are a family business that values our culture and strives to balance profitability with sustainability to ensure we will be in business for another century.
We're proud to be an equal opportunity employer. We are committed to providing all employees with a work environment that celebrates individuality and remains free from any form of discrimination and harassment. We base our employment decisions on our business's needs, job requirements, and applicants' qualifications. In other words, we only care that you're the best person for the job.
*COVID Vaccination Required*
Job Type: Full-time
Pay: $38,000.00 - $45,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
Schedule:
- Monday to Friday
Supplemental Pay:
- Bonus pay
COVID-19 considerations:
COVID Vaccination Required;
Testing paid for by Garfield;
Mask Wearing and Social Distancing
Ability to commute/relocate:
- Philadelphia, PA 19124: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: One location