Financial Coordinator

Are you ready to work in a team-based environment? Are you serious about collecting money? Garland K. Davis is a well-established (30 years) general practice with a genuine commitment to our patients and quality dentistry. We're looking to add the right dental team member to our growing team. 

We require a Financial Coordinator that is accustomed to handling a 3 million-dollar practice's patient A/R, insurance A/R, and over-the-counter monies. You will play a critical part in helping support upper management in taking our rapidly growing practice to the next level! We value personal & professional growth. Our office culture is our TOP priority, along with exceptional patient care.

Job Summary: The purpose of the Dental Insurance Coordinator is to assist patients with insurance benefits and communicate with insurance companies regarding delayed payments. You will take full responsibility for helping patients overcome their financial obstacles, in order to maintain a healthy aging patient A/R.

The Insurance Coordinator is fully responsible for verifying patient benefits, ensuring they are accurately entered into the practice management software, filing insurance claims, posting payments, and following up on claims to ensure prompt accurate payments resulting in 100% collection rate and accurate patient accounts. Since the office participates with several PPO insurance plans, this function is critical to patient service and accurate out-of-pocket estimates.

Additional Duties Include: Supervising 2 other team members, controlling the flow of the schedule, and monitoring the schedule to ensure the office is meeting production and collections goals. This role supports the practice manager and the practice owner. Key responsibilities include supporting the practice manager in creating and maintaining a growing, profitable, productive team and workplace. Key responsibilities include producing a collection rate of 100% and maintaining an A/R rate of 30% or lower. 30 & 60-day A/R, and meets or exceeds office weekly & monthly insurance collection goals. Must be able to display a high level of professionalism and enthusiasm for all team members, as well as a flexible attitude and willingness to learn. Must be able to commit to good attendance and take constructive criticisms from others.

Compensation: $28 - $40/per hour

About Our Office

We offer a friendly, family-oriented atmosphere. Our team is skilled and exceptional (and we’re not just saying this). We have the best team in the area! We are patient-focused, team-oriented, and believe in treating the team and patients like family. We are a privately owned GP practice that strives to provide quality dentistry that caters to our community’s needs. We offer an extensive range of preventative, general, and specialized dental services, which has provided this practice a reputation as a trusted, one-stop, local dentist office for everyone in the family.

Our office is equipped with the latest technology to deliver cutting-edge dentistry with a great patient experience--this is a BUSY, POSITIVE, TEAM-ORIENTED practice! We pride ourselves on exceptional customer experience (check out our top-notch Google reviews), and we need a practice operations manager who is results-driven, ready to manage a hard-working team and makes patient care a priority.

Your New Dental Home

• 4-5 day work week (Monday - Friday)

• 8 Operatories

• 7,400 Active Patients
• Procedures at our office include: Prophys, Perio Treatment, Fillings, Crown & Bridge, Extractions, Root Canals, Dentures, Partials, Implants, Whitening, and Invisalign
• 3 General Dentists

• 2 Highly skilled Hygienists

• 6 Dental Assistants

• 5 Supportive Admin Team members
• 3 External Teams

• Mentorship

• Skills Training

• Friendly patients in a warm inviting friendly environment

Learn more about us at www.garlanddavisdds.com

Our Perfect Candidate: An experienced and knowledgeable financial coordinator who is completely comfortable with managing the finances of a multi-million dollar practice. Strong leadership skills, excellent customer service, and outstanding interpersonal skills are a must as you will be responsible for managing patient and team relations. You will be accustomed to meeting production and collection goals while working in a fast-paced team environment.

Other Requirements:

• Efficient with Eaglesoft (Highly Preferred)
• Proficient with Gmail, Word & Excel (you need to be tech-savvy as this is an all-digital office)
• Excellent verbal communication and the ability to convey important information clearly and effectively to supporting team members
• Strong leadership and initiative
• Excellent delegator and mediator
• People person, able to provide excellent customer service
• Quick decision-making and problem-solving abilities
• Thrives in a fast-paced environment all while smiling 
• Excellent time management
• Responsible, goal-oriented, and organized
• Strong attention to detail and ability to multitask and prioritize task
• Confident, proactive, and willing to take on workplace challenges
• Great listening skills and able to take direction from individuals in higher-level positions
• Likable by most and able to motivate others
• Punctual, reliable, positive attitude, team player, and ability to work under pressure
• BI-LINGUAL candidates with fluency in English and SPANISH are a plus and highly desirable

Required Qualifications:

• Can-Do Attitude
• A minimum of 5 YRS DENTAL EXPERIENCE IS REQUIRED!!
• Minimum experience 3–5 years of dental management experience, supervising multiple teams.
• Superior communication skills with the ability to quickly establish rapport and work closely with team members and peers.
• Experience in leadership positions, managing and training new and existing employees.
• Proven track record managing profitable, successful teams, and driving revenue growth.
• Knowledge of dental practice management systems
• Resume must demonstrate stable employment history
• A winning personality and strong communication skills
• Knowledge of dental terminology is a MUST!
• Must be completely comfortable with running the front office, providing our patients with the best service possible, understands that customer service is key and wants to help our patients get the care they deserve

Hours Of Operation

• Monday - Thursday: 8:30 AM - 6:00 PM
• Friday: 9:00 AM - 3:00 PM

What We Offer

• 401(k)
  
• Health insurance
• Dental insurance
• Vision insurance
• Discounted dental benefits for the employee, spouse, and dependent children
• Paid Holidays
• Life insurance
• Short Term Disability
• Long Term Disability
• PTO
  

Come join an established general practice that has roots in Laurel, MD for over 30 years. Here at Dr. Garland Davis we value staff contributions and work every day with an experienced and collaborative front office team.

Salary : $28 - $40