What are the responsibilities and job description for the Food and Beverage Supervisor position at Gate City Casino?
The Opportunity
Delaware North Gaming is hiring for full-time Food and Beverage Supervisors to join our team at Gate City Casino (formerly known as Boston Billiard Club) in Nashua, New Hampshire.
Pay
Minimum pay rate: $25.00 / hourInformation on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.
Benefits
We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
- Weekly pay
- Employee assistance program
- Training and development opportunities
- Employee discounts
- Flexible work schedules
Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.
Responsibilities
- Responsible for the success of the shifts you manage from labor to quality to staff & guest satisfaction.
- Assign duties to scheduled staff.
- Support staff with service tasks, such as clearing tables, serving food and drinks, seating guests, and cashier duties when necessary.
- Investigate and resolve complaints regarding food quality, service, or accommodations.
- Review work procedures and operational problems to determine ways to improve service, performance, or safety.
- Greet guests, assist with seating & menus.
- Assist Restaurant Manager with staff trainings and compliance.
- Monitor daily and hourly cleaning.
- Assist Manager in execution of special events and large parties.
- Assures prompt, professional service during shift to all guests.
- Ensures proper cash handling and tip record keeping for shift.
- Ensure associates are kept informed of any changes of policies or events.
- Other duties as assigned
Qualifications
- Experience working in a restaurant.
- At least two years supervisory experience preferred.
- Must be self-motivated, able to work without direct supervision, and eager to be challenged and initiate projects and opportunities.
- Must be able to implement rules and direct staff.
- Excellent communication skills, written and verbal.
- Excellent customer service and employee relation skills.
- A true desire to satisfy the needs of others in a fast paced environment.
- Bartending experience preferred. At the very least, the knowledge of spirit types, basic mixed drinks, and basic wine varieties.
- Ability to work a variety of shifts including mornings and late nights, up to or past 4AM.
Physical Requirements
- Frequent standing, walking, and some sitting.
- Requires some bending, stooping, squatting, and kneeling.
- May require pushing or pulling.
- A high level of climbing, stooping, lifting, reaching and pushing concentration and attention to detail is required.
- Hearing ability sufficient to respond to the spoken voice.
- Manual dexterity sufficient to grasp/handle guest items and various equipment.
- Occasionally required to lift and carry up to 35 lbs.
Who We Are
Delaware North Gaming operates Gate City Casino in Nashua, New Hampshire. We offer players slots and video gaming machines, table games, poker rooms and tournaments, mobile sports betting, full-service restaurants, and own and operate the Sheraton hotel located nearby.
At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.
Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
Source: Hospitality Online
Salary : $25 - $0