Certified Peer Specialist

Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Productivity

• Meet the minimum direct time requirements of individual billed hours/target staff hours 100% per year.
• Daily attendance must be at least 70% of clinical guidelines per facilitator.
• Maximum face to face ratio 30 individuals to 1 Certified peer Specialist

Documentation and Compliance

• Records services accurately that relate directly to the treatment outcomes, within approved timeframes. Completes required clinical documentation according to agency standards.
• Maintain all documentation in accordance with applicable policies, laws and instructions.
• Ensure that all services provided are within the guidelines and document care in compliance with agency requirements and standards.
• Ensure that all notes are in Care Logic and signed within 24 hours of service delivery.
• Maintain a minimum chart audit score of 70% or better for all consumers on case-load.
• Ensure all weekly reports are addressed and corrected as necessary within timeframe specified by supervisor.
• Billed Staff Hours in comparison to Target Staff Hours must be at least at 100%.
• Treatment plans and orders for services must be signed on the same day as admission or change.
• Services must be authorized prior to the delivery of services, with the exception of the intake appointment which should be authorized within 5 business days of service delivery.
• Services must be authorized prior to the delivery of services, with the exception of the intake appointment which should be authorized within 5 business days of service delivery.
• Failed Activities and Failed Claims must be resolved and cleared in less than 10 days.
• Quality Improvement Internal Audit scores must be at least 90%.
• At least 85% of your active caseload must receive at least 1 face-to-face service within the quarter.
• Staff cancellation rates must be less than 5%.
• Must be in compliance with Human Resources requirements with all trainings (including Relias).

Community Outreach

• Collaborate with behavioral health providers and the community through regular meetings in order to engage and transition consumers throughout systems of inpatient and or community care.

Corporate Responsibilities

• Treat those we serve, co-workers and supervisors with respect.
• Provide high quality customer service focused on outcomes of improved health.
• Carry out job responsibilities in a competent and ethical manner.
• Utilize our resources effectively, efficiently and without abuse.
• Contribute to an environment that encourages passion, creativity and team work.

Required Knowledge & Skills:

• Knowledge of working knowledge of the nature of serious mental illness; self-help techniques, provides enhance consumers empowerment skills and successful community living, community resources and information on specific topics, as assigned.
• Knowledge of consumers’ rights; agency and federal policies, procedures and guidelines.
• Knowledge of client record documentation requirements; and implementation of client services plan development.
• Knowledge of crisis intervention protocol.
• Knowledge of peer individual and group therapy techniques
• Observe, record and report on an individual’s functioning;
• Ability to read and understand assessments, evaluations, observation, and use in developing treatment plan.
• Ability to assist consumers cultivate their independence, self-confidence, and self-esteem.
• Ability to empower other individuals with disabilities to explore new options, resources, relationships, feelings, attitudes and rights.
• Ability to effectively interact and communicate with consumers and their families in diverse populations.
• Ability to communicate effectively, verbally and in writing, to maintain confidentiality, and to work independently under general supervision.
• Ability to demonstrate strong interpersonal and “Listening” skills.
• Ability to Establish and prioritize goals and objectives of assigned program.
• Ability to assist consumers with successfully acquiring all income, entitlement benefits and health insurance for which the individual is eligible.
• Ability to facilitate relationships between Gateway, consumer families/legal guardians and various social service community resources, such as housing assistance, healthcare, job training and placement and substance abuse support groups.

Required Education & Experience: Must have at least two years of sobriety and active in recovery.

• High school diploma/equivalent or higher (Bachelor’s preferred)
• Certification by Georgia Certified Peer Specialist Project
• Requires a minimum of 40 hours of CPS training
• Experience in SPMI with person-centered – recovery based approaches
• Advocacy and WRAP plans
• Knowledge of psychosis and substance abuse / or CARES

Gateway CSB promotes a drug/alcohol free work environment through the use of mandatory pre-employment drug testing.