What are the responsibilities and job description for the Appliance Service Technician (Hartford, CT) position at GE Appliances, a Haier company?
Description
Job Location
USA, Hartford, CT
Job Posting Title
Appliance Service Technician (Hartford, CT)
The Challenge
GE Appliances (GEA) is looking for a motivated Appliance Factory Service Technician (FST) to conduct in-home appliance repairs. The technician will be responsible for providing an excellent consumer experience during after-sales in-home service to protect, repair and replace appliances.
Typical Schedule: 7:30 am 5:00 pm. Saturday weekend shifts may be required based on business needs
At GE Appliances we put our people first and that includes you. Here are some benefits of joining our team!
Annual wage increases and uncapped incentive opportunities
Service van
Laptop computer and Smartphone
Uniforms, work boots, and specialized tools
Medical, Dental, Vision, Life insurance on DAY ONE!
401K and Tuition reimbursement
Paid Vacation and Paid Holidays
Career Growth ongoing education for those looking to expand their industry knowledge
What you will Do
Job Description- (What you will do)
Conduct diagnosis and in-home repairs in consumers homes on GEAs major appliances
Promote and sell GE Appliances service contracts, water filters, and other products
Operate assigned service van to repair locations
Record all activities related to repairs, routes, and other activities
Attend trainings, meetings, and other events as required to expand and remain a knowledgeable expert in the repair industry
Manage maintenance and stock inventory of assigned service van
Maintain high levels of customer satisfaction through the deliverance of high-quality service and meet productivity and efficiency goals as established
Follow safety procedures and constant awareness for personal safety and safety of others
Duties, responsibilities, and activities may change at any time with or without notice
Required Qualifications:
1 years of experience with appliance repair, electrical, mechanical, HVAC, or property maintenance
Ability/experience diagnosing and repairing major appliances
Excellent customer service and communication skills
Have and maintain a valid state driver's license and successfully complete background check, physical, and drug screen.
Must have or be willing to obtain CFC Certification within 6 months.
Wear uniform & maintain standards of personal grooming & appearance consistent with GEA values
Self-directed and solid team player
Flexibility to work variable hours, including overtime.
Ability to deescalate situations and rebuild customer confidence in our products
Ability to perform the essential functions of the position, with or without accommodation, including, but not limited to:
Ability to step up, into, and out of a van and sit for extended periods of time
Ability to handle/work with parts/equipment which may be hot, cold, and/or wet
Ability to use often powered hand tools and occasional use of vibratory tools/equipment
Ability to handle and lift parts or materials min. of 77 lbs. lifting/carrying and 70 lb. shing/pulling is required
Ability to sit, stand, walk, reach at shoulder level, reach at waist level, bend, push/pull, grasp, pinch, and fine motor/manipulations skills.
Occasional reaching overhead, reaching at knee and floor levels, stooping, squatting, crouching, kneeling, crawling, climbing stairs/ladders, pivoting, twisting, neck flexion/extension/rotation, shoulder circumduction, and laying supine
What you need to Succeed
Prior relevant military service will be considered in relation to required/desired qualifications
Preferred Qualifications
HS Diploma or General Education Degree (GED)
6 plus months of experience with Refrigeration repair
CFC Certified
Certification in appliance repair
Read and interpret wiring diagrams, schematics and other service information.
[ Link removed ] - Click here to apply to Appliance Service Technician (Hartford, CT) Conditions GEA is always reviewing its jobs to find ways to make them less physically demanding and/or to identify additional physical demands that should be evaluated to ensure applicants can perform essential job functions. From time to time, GEA implements new physical demands right after applicants began the hiring process. In these instances, GEA will apply the updated physical demands when making hiring decision. If necessary, GEA will require applicants to be retested to make an informed decision about their abilities to be employed in the position sought, with or without a reasonable accommodation and without posing a direct threat of harm. GEA will employ those who are legally authorized to work in the United States. GE Appliances will not offer sponsorship assistance for this position.
GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GEA, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization.
If you are an individual with a disability or a disabled veteran, and you need assistance or an accommodation to use our website or to apply, please send an e-mail to [ Email address blocked ] - Click here to apply to Appliance Service Technician (Hartford, CT)
GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
REQNUMBER: REQ-14241
Recommended Skills
- Communication
- Customer Satisfaction
- Customer Service
- Electrical Diagrams
- Hvac
- Maintenance