Salesforce Project Manager

At GE Appliances, a Haier company, we come together to make “good things, for life.” As the fastest-growing appliance company in the U.S., we’re powered by creators, thinkers and makers who believe that anything is possible and that there’s always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together.

The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: we come together, we always look for a better way, and we create possibilities.

Interested in joining us on our journey?

The Project Manager for the GE Appliances Salesforce B2B Sales Console is responsible for implementing projects and programs that will achieve Sales strategy as it relates to the Salesforce B2B Sales Console. They will also act as a key Salesforce Super User for the Sales team providing as needed Salesforce Sales/Commercial Goods Cloud support to the Commercial Organization.

Success metrics include delivering the scope and business deliverables of the programs or projects on-time, on budget and that the results are sustained with Standard Operating Procedures (SOPs), metrics, roles and responsibilities and control plans in place. The Salesforce Project Manager will ensure the proper business approval processes are used for the process and procedure changes, and that the changes are documented, communicated, and accepted by all impacted team members, customers and consumers using proper Change Management tools.

This role will report to the Principal Program Manager – Salesforce.

Position

Salesforce Project Manager

Location

USA, Louisville, KYUSA, Cincinnati, OH, USA, Indianapolis, IN, USA, Nashville, TN

How You'll Create Possibilities

Essential Responsibilities

• Partner with sales and commercial operations stakeholders to specify and implement assigned projects via Salesforce Sales Cloud, Consumer Goods Cloud for Retail Execution, and other Salesforce products that support the sales team at GE Appliances.
• Work closely with cross-functional teams to understand business requirements and subsequently partner with DT to design solutions which could result in individual change request tickets or larger projects encompassing many tickets.
• Ensure all changes meet requirements, are of high-quality, and follow established change processes and controls.
• Drive Salesforce Sales product launches through the entire product lifecycle, including business readiness, training and adoption considerations, dependency management, reporting, and operational handoff. This will require holding support teams accountable to timelines and deliverables.
• Keep leadership informed on both status of project and roadblocks to progress.
• Act as Salesforce Sales Super User, providing as needed support to business teams on existing Salesforce functionality. Includes supporting training manager as needed with training creation or execution.
• Engage in channel business reviews to identify opportunities where Salesforce automation can positively impact the commercial team’s effectiveness and/or efficiency.
• Partner with Salesforce to ensure GE Appliances is aware of new/existing functionality and product offerings and present GE Appliances leadership with opportunities to advance their goals via these product offerings.
• Assist in creating training materials including videos and written materials.
• Help ensure data (related to accounts, opportunities, leads, etc…) has quality control and retention plans.
• Participate in the efforts of sales effectiveness projects and other duties as assigned.
  
  

What You'll Bring to Our Team

Minimum Requirements

• Bachelor's degree from an accredited college or university
• Minimum of 5 years of experience in areas such as business operations (i.e. Sales or IT operations), project management, program/system management and/or other highly relevant experience
• Prior project management experience
  
  
  

Preferred Characteristics

• Prior experience using Salesforce Sales Cloud or Consumer Goods/Retail Execution Cloud
• Detail oriented. Many situations will require thoughtful consideration of details and potential solutions to ensure what is delivered meets the needs of the requestor
• Proven ability to influence various leadership levels
• Strong organization skills
• Able to manage multiple competing priorities
• Sales and/or operations experience
• Practical experience using AI to increase personal capacity
  
  
  

Our Culture

Our work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (I&D). This underscores our commitment to fostering an environment where every individual feels valued, connected, and empowered to contribute, while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities.

This reflects our dedication to creating solutions that: Empower colleagues by fostering an environment where all voices are heard, valued, and encouraged to contribute. Strengthen communities where we live and work. Reinforce a culture of belonging, purpose, and engagement. Reflect the diversity of the communities we serve through our workforce, products, and practices.

By further embedding Zero Distance into our People and Culture framework, we will continue to build a deeply connected organization. We are cultivating a culture of engagement, belonging, and connection, because while attracting new talent remains a priority, retention is a cornerstone of our strategy.

GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization.

GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S

If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail to ask.recruiting@geappliances.com