What are the responsibilities and job description for the Customer Service Representative / Receptionist position at GEICO Local Office: Rochester - East?
Job Description
Are you looking for a rewarding career with a local small business that has nationwide brand recognition? Grow your new career with one of the fastest growing insurance companies in the country!
Join the GEICO Webster local office team and start building your tomorrow! GEICO has an exciting opportunity for individuals seeking a career. We are looking for Customer Service Representative with potential to get licensed as an agent later on. Associate will be responsible to handle service requests on inbound calls and for walk in customers. Other responsibilities may include making 40-80 outbound calls per day. Full time opportunities available. Career development opportunities will be available!
Benefits
- Long-term opportunity to grow with an established company
- Mentor-ship from an experienced agent with an interest in your success
- Professional office setting with supportive colleagues
- Team atmosphere
- Hourly pay structure
- Health Benefits and Dental Benefits Available (Full Time Associates)
- Retirement Plan (Full Time Associates)
Responsibilities
- Service existing accounts and ensure customers make buying decisions armed with the right amount of information
- Handle in person customer requests at the front desk of our office
- Complete vehicle photo inspections for customers
- Make 40-80 outbound calls per day
- Conduct needs-based customer policy reviews and update coverage
Requirements
- Up to 75% of your day may be on the phone, a high-energy personality and a love of working with people is a must
- Strong computer skills to learn and work within multiple systems.
- Punctual
- Confident self - starter who works well independently
- Maintain a positive and self-motivated attitude
- Excellent verbal and written communication / interpersonal skills
Salary : $17 - $18