Electronic Health Record Analyst III

• Possesses a strong understanding of assigned and related application(s); can demonstrate a proficiency in navigating through the Electronic Health Record (EHR).
• Meets with relevant personnel and coordinates information gathering and workflow observations.
• Demonstrates the understanding of both the current and proposed workflows and can document the workflows using a flowchart format.  Evaluate proposed solutions to streamline the workflow to gain efficiencies and implements the most appropriate solution.
• Produces documentation including current and future state workflows, pros/cons, gap analysis, needs assessments, design specifications, build documentation, test plans, project plans, status reports and transitionary documentation.
• Coordinates testing including scenario-based, integrated, and parallel testing.
• Cultivates critical thinking atmosphere across team(s) to problem solve and strives to understand the root cause of the issue.
• Communicates effectively with peers, informaticians, stakeholders, project teams, and leadership. Provides regular updates regarding work status and demonstrates appropriate issue escalation.
• Actively contributes in meetings by being an engaged listener and offering both feedback and input.
• Learns to recognize the integration points within and across the various HIT applications as well as the integration points with other downstream systems.
• Completes system build and documentation in accordance with department guidelines and in adherence to change management policy.
• Prepares training material and conducts training classes in either virtual or in-person settings.
• Adheres to best practices regarding information security.
• Participates in team on-call rotation to provide 24x7x365 support to assigned areas.
• Provides remote and/or on-site support as needed to end-users.
• Supports system upgrades, patches, and monitoring.
• Assists with the development of and precepting of others.
• Assists in the preparation of department guidelines, standards, procedures, and policies.
• Participates in vendor review and selection processes.
• Demonstrates understanding of the integration and technical requirements of peripherals and devices that interface with or integrate with assigned applications.  Examples include laboratory instruments, radiology modalities, medication cabinets, printers, and scanners.

Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

*Relevant experience may be a combination of related work experience and degree obtained (Associate’s Degree = 2 years; Bachelor’s Degree = 4 years).