Security Operations Center Officer

Intro

Do you want to be part of a fun, growing company where you can make a difference?  General Security Services Corporation might be the perfect company for you! 

Since 1946 General Security Services Corporation (GSSC) DBA Midwest Patrol has been committed to keeping our community safe! Our company leverages the latest technologies in electronics along with providing trained Security Officers/Professionals to enhance the security programs for our clients. 

We are accepting applications for Officers who have a positive, supportive, collaborative, and team player mindset.  Prior Security, Military, Law enforcement, or Criminal Justice experience preferred, but we WILL train motivated candidates.  Our company offers paid training to guarantee you will have the tools you need to be successful!  
 

Benefits:

• Competitive compensation & PTO
• Progressive pay increases
• Promotional and advancement opportunities are available
• Medical, Dental, STD, Life, 401k
• Paid training
• Employee Referral Bonus Program
   

Hours:

Friday - Sunday from 11:00pm - 7:00am

Summary:

Reporting to the Post Supervisor, the Security Operations Center Officer is a vital team member providing security services to various clients of GSSC. The Security Operations Center Officer is responsible for performing a variety of tasks per the needs of the client, which include monitoring of multiple sites via access control and camera systems, responding to appropriate authorities when breeches are notified and verified, and thorough documentation of all findings and investigations of incidents. Some additional duties may include interior/exterior tours of the main facility, responding to emergency situations and notifying appropriate response entities, and providing a high level of observation and reporting duties.  
 

Security Officer Job Responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform the job responsibilities.

• Monitors Camera, Access Control, and Alarm systems and provides appropriate response when unusual circumstances and or unusual findings are discovered or are alerted. 
• Ensures all Camera, Access Control, and Alarm systems are functioning properly and notifying appropriate personnel if non-functioning equipment is discovered. 
• Observes and reports activities and incidents at multiple sites owned and or operated by the client, providing for the security and safety of client property and personnel. 
• Patrols assigned site on foot; checks for unsafe conditions, hazards, unlocked doors, security violations, mechanical problems, and unauthorized persons. 
• Enforces required security regulations and procedures pursuant to Post Orders and or the Facility Security Plan pertaining to personnel, visitors, and premises. 
• Responds to client inquiries in an expeditious manner.
• Reacts appropriately, promptly and in accordance with Post Orders in emergency situations. 
• Generates clear and concise written reports of shift activities. 
• Creates a positive working environment and strong teamwork.
• Ensures compliance with all GSSC policies and procedures, federal regulations, state statutes, and specifications per client contracts.
• Interacts professionally and engages with client personnel, vendors, contractors and members of the public. 
• Provides excellent customer service 
• Specific duties or tasks may vary and be documented separately. The employee may not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. 

Security Officer Minimum Qualifications:

• Must have a High school diploma or equivalent
• Must be able to read, write and speak English
• A US Citizen or Alien lawfully authorized to work in the United States
• Must pass Identification Verification, State & Federal background checks and drug screen. 
• Ability to meet and maintain applicable state, county, and municipal licensing requirements
• Excellent communication (verbal and written), administrative, customer service and organizational skills
• Must successfully complete GSSC Basic Training
• Must be able to complete required NERC – CIP Training as required by customer.
• Computer skills must be proficient with camera systems, access control systems, alarm systems, basic Microsoft applications as well i.e. word, excel. 
• Ability to demonstrate critical thinking
• Ability to project a professional and positive attitude while maintaining confidentiality 

Security Officer Preferred Qualifications:

• Valid driver’s license and clear driving record
• 1 or more years working in a dispatch / monitoring center type environment.
• 1 or more years of experience in the security, law enforcement, or military industries
• Military, Veteran, Law Enforcement, Corrections or Security related experience

Physical, Mental and Environmental Requirements:

With or without reasonable accommodation, the physical and mental requirements of the job may include the following:

• Seeing, hearing, speaking, and writing clearly.
• Occasional reaching with hands and arms, stooping, kneeling, crouching and crawling.
• Frequent sitting, standing, and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain.
• Frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds.
• Must be able to push, pull or drag and adult to safety from hazardous situations.
• Although most work is performed inside, occasional outside activities are subject to seasonal temperature fluctuations.
• Ability to safely operate a motor vehicle for extended periods of time, while frequently safely entering and exiting the motor vehicle. 
• Must be able to meet and continue to meet any applicable state, county, and municipal licensing requirements for security professionals. 

We are an EOE/AA/DISABILITY/VETERANS/GENDER NEUTRAL employer.  Historically underrepresented candidates are strongly encouraged to apply.