What are the responsibilities and job description for the Client Marketing Manager position at GEODIS?
Manager Client Marketing
Who We Are:
GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.
Your role on the team:
- Retention Strategy Leadership: Develop and oversee comprehensive client retention strategies,
focusing on reducing churn, increasing client lifetime value, and enhancing satisfaction.
- Lifecycle Management: Lead targeted campaigns for high-value accounts in collaboration with
client services and marketing teams, driving engagement and revenue growth.
- Data-Driven Decision-Making: Analyze client data, feedback, and engagement metrics to refine
retention programs and identify upsell and cross-sell opportunities.
- Cross-functional Collaboration: Work closely with client services, marketing, sales, and insights
teams to align marketing efforts with client needs, feedback, and product offerings.
- Team Leadership: Manage and mentor the client marketing team, setting clear goals and
ensuring successful execution of retention initiatives.
- Serves as liaison with outside agencies & vendors
- Other duties as required and assigned
- As required and assigned
- Supports GEODIS’ programs for Safety, Health, Environment, Quality , Ethics, Compliance, CSR and Sustainability
What you need: (requirements)
- Bachelor’s degree in marketing or related field from a 4-year college or university preferred
- MBA (or equivalent) preferred
- Minimum of 5 to 7 years marketing management experience
- Proven track record of leading successful client retention and growth programs at a level,
particularly in a B2B environment
- Strong analytical & critical thinking skills
- Strategic thinker with strong project management skills and the ability to prioritize and execute
complex initiatives.
- Experience working within a 3PL, Supply Chain, or Logistics organization preferred
Bonus if you have: (Preferred requirements)
- Ability to read, analyze, and interpret financial reports, general business periodicals, professional
journals, technical procedures, or governmental regulations
- Ability to quickly learn new information and effectively present it in written and visual forms of
communication
- Ability to effectively present information and respond to questions from groups of managers,
customers, and the general public
- Ability to effectively manage multiple projects simultaneously, working both independently and as
a team member
- Ability to build excellent working relationships to attain goals
- Ability to manage ambiguity and help cross-functional teams to deliver superior customer
experience
- A team player who loves to collaborate with cross-functional and regional teams.
- Excellent written and verbal communicator with strong project management skills
What you gain from joining our team: (benefits)
- Access wages early with the Rain financial wellness app.
- Free telemedical access to doctors and therapists through FirstStop Health available first day of employment!
- Health, dental, and vision insurance after 30 days of employment
- 401k match
- Paid maternity and paternity leave
- Access to career development, employee resource groups, and mentorship programs
- Employee discounts
- Access to employee perks like fitness class discounts and free access to a relaxation and meditation app
- Free financial wellness programs
- Daycare discount program
- Opportunities to volunteer and give back to your community.
- more!
Join our Team!
- Visit our website at workatGEODIS.com and chat with our virtual recruiter, Sophie, to fast-track your way to an interview.
OR
- Text DELIVER to 88300 to Apply1