What are the responsibilities and job description for the Customer Service Representative position at George Mauricio Agency - Farmers Insurance?
We are seeking a motivated and detail-oriented Customer Service Representative to join our team at the George Mauricio Agency, Farmers Insurance in Turlock, CA. If you have a passion for helping people, excellent communication skills, and a strong understanding of personal insurance lines, we want to hear from you!
Responsibilities:
- Provide exceptional customer service to clients, addressing inquiries and concerns with professionalism and efficiency.
- Assist clients with policy renewals, changes, and claims processing.
- Educate clients about their insurance options and help them choose coverage that fits their needs.
- Process insurance applications and verify information for accuracy.
- Handle customer account management, billing, and payment inquiries.
- Maintain accurate client records and follow up on outstanding issues.
Requirements:
- Must hold a valid Personal Lines License (P&C License preferred).
- Strong communication and interpersonal skills.
- Ability to multi-task and manage time effectively.
- Detail-oriented with the ability to work independently.
- Prior experience in customer service or insurance is a plus.
Benefits:
- Competitive salary with opportunities for growth.
- Comprehensive training and support.
- Friendly and supportive work environment.
- Opportunity to work with a respected Farmers Insurance agency.
If you are enthusiastic about customer service and have a license in personal lines, this is your opportunity to join a dynamic team dedicated to helping clients protect what matters most!
Job Type: Full-time
Pay: $45,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Professional development assistance
- Vision insurance
Shift:
- 8 hour shift
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 2 years (Required)
Language:
- Spanish (Preferred)
License/Certification:
- Life Insurance License (Preferred)
- Property & Casualty License (Required)
Work Location: In person
Salary : $45,000 - $80,000