What are the responsibilities and job description for the Experienced Title Clerk position at George Nunnally Chevrolet?
George Nunnally purchased the Chevrolet Franchise in 1986 from Bud Walton. The new George Nunnally Chevrolet started out with 13 employees and has now grown to over 60. We have always supported our local communities which include, local youth sports, local schools, the Boy's & Girl's Club, the Northwest Arkansas Community College and many more. To make roads safer in NW Arkansas for both cyclists & drivers we have partnered with BikeNWA. We are the only family-owned Chevrolet Dealership in NW Arkansas. We have many long-term employees and provide a friendly, positive place to work. Come join our family
In the infamous words of George himself "Try me first, Try me last, Just Try Me!"
Responsibilities
- Process wholesale title paperwork, ensuring accuracy and timeliness.
- Process retail customer title paperwork, in the state in which the vehicle will be titled, ensuring accuracy and timeliness.
- Verify funds have been collected and correct lien holder payoff is complete.
- Prepare payoff checks for new vehicles and trade-ins as necessary.
- Check for accuracy and completeness of title applications, new title registrations, process duplicate titles and complete changes in title registrations.
- Build relationship and develop professional rapport with DMV, Wholesalers and title support.
- Work with customers and managers to resolve all title problems that may occur.
- Miscellaneous follow up on title issues.
- Scan in all documentation to DMS system when complete
- Maintain a complete and accurate list of all outstanding title work. Report list to management including all outstanding titles not received.
- Answer customer questions accurately and courteously when dealing with title related issues.
- Contact customers for paperwork pickup
Qualifications
- Experience using a dealership management system (DMS) preferably CDK
- Strong communication skills and eagerness to improve
- Self-starter who can work both independently and with a team
- Foundational knowledge of record maintenance
- Microsoft Office Experience (Excel,Word)
- Valid Drivers License
- Must be able to pass background check
- Must be available Monday through Friday 8-5
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.