What are the responsibilities and job description for the Help Desk Technician position at GeorgiaTEK Systems Inc.?
Helpdesk Technician
Location: Atlanta, GA
Rate: DOE
Requirements:
- 4 years of helpdesk or technical support experience.
- Familiarity with Windows 10/11, Microsoft 365, and basic networking concepts.
- Ability to prioritize and manage multiple tasks efficiently.
- Strong problem-solving and customer service skills.
- Excellent verbal and written communication skills.
- Ability to lift and move computer equipment as needed.
Preferred but Not Required:
- Experience with Active Directory user management.
- Basic knowledge of ticketing systems (e.g., Zendesk, Fresh Service, Spiceworks).
- CompTIA A or similar certification.
Bilingual Help Desk Technician
Yancey Bros. Co. -
Austell, GA