What are the responsibilities and job description for the Receptionist - Lexus of Ann Arbor position at Germain Automotive?
Germain Lexus of Ann Arbor is looking for a receptionist. Working hours for this position will be Monday - Saturday working 40 hours per week. Compensation will be $15.00 per hour.
WHY YOU'LL LOVE IT HERE
Germain Automotive Partnership is known for high Member retention, and a big reason for that is the quality of our competitive job benefits combined with the way we treat our members. Some of these benefits include:
Voluntary Medical Insurance Voluntary Dental /Vision Savings and Retirement 401(k) Plan Special Employee Pricing for New & Used Vehicle purchases Special Employee Pricing for Servicing Your Vehicle
Responsibilities
Answer phones and direct consumer to the proper department and follow up in a timely manner
Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
Operate switchboard telephone system
Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
Assist the managers with various clerical duties as needed
Be friendly, professional, courteous and efficient when working with all customers and employees
Familiarize yourself with department structures & internal procedures for assisting customers efficiently
Qualifications
Experience with Microsoft Office suite is a plus
Available to work flexible hours to include weeknights & weekends
Ability to communicate customers' interests needs and requests to management and sales personnel
Professional personal appearance
- A valid driver's license is required
- Ability to pass a pre-employment background check and drug screen is required
Salary : $15