What are the responsibilities and job description for the Resident Service Technician position at GES?
SUMMARY:
This individual will operate a mobile service vehicle and travel to customer locations to perform in-field, machinery diagnostics and repairs as required. This individual must be able to perform quality work as efficiently and profitably as possible, work overtime, possibility of overnight stays and weekends on occasion.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Perform field repairs and maintenance jobs with little or no direct supervision
- Responsible for servicing units to fulfill OEM (Original Equipment Manufacturer) specifications
- Basic testing knowledge of all machine systems
- Recondition and repair equipment and components in a complete, safe, and effective manner by planning methods and sequence of performing repairs assigned
- Perform diagnostic inspections as directed, including repair determination inspections following established guidelines, identify the cause of failure, and identify solutions necessary to affect a repair
- Responsible for operating heavy equipment in a safe manner
- Maintain good working records for time, parts, supplies, and outside purchases in repairs
- Assists in the collection of data necessary for efficient inventory control
- Attends training at local, regional, national service schools as requested
- Maintains a clean and safe working environment
- Maintains and cares for shop tools, equipment, and vehicles
- Completes all paperwork required for jobs
- May perform other duties as assigned by Service Management
REQUIRED SKILLS:
- Must share our Core Values: Do the Right Thing, Have Passion, Be Innovative and Be Curious
- Has minimum 2-year Diesel Technology/ or Automotive Technology degree or equivalent experience
- Must own required tools
- Requires a valid driver’s license and the ability to maintain an insurable driving record
- Obtains or is willing to obtain a Class A CDL License
ADDITIONAL JOB REQUIREMENTS:
- Share our Core Values: Do the Right Thing, Be Curious, Be Have Passion, and Be Innovative
- Good, safe work habits
- Good communication skills
- Good customer services skills
- Strong diagnostic skills
- Organizational skills with ability to effectively manage multiple projects
- Good working knowledge of equipment operations and mechanical functions
- Has metric and SAE tooling/sockets up to 1” drive
The duties described above are the general nature and levels of work performed, but are not intended to be a complete comprehensive list of all the duties, activities, and responsibilities required of job incumbents. Duties, responsibilities and activities may change at any time with or without notice.
