Eligibility Screener- (Walnut Creek)

Do you want to help those within need in your community? Would you be interested in assisting healthcare patients to find insurance to assist with their medical bills? If you are a caring, compassionate individual with a sense of community, we have a rewarding career available for you... Pay Range: $22-$24/hr Quarterly Bonus Eligible

You would be working in a local hospital assisting patients with applications for third-party resources including state aide.

Schedule:  10:30am - 7:00pm PST, Tuesday - Saturday

 Compensation:  $22/hr - $24/hr Quarterly Bonus Eligible

Principal Responsibilities

• Screen patients and/or patient representatives to determine eligibility for Third Party resources.
• Educate patients and patient representatives of the eligibility requirements, application process, and verification requirements for applicable programs.
• Maintain a professional relationship with the patient and governmental agencies to ensure cooperation and compliance.
• Document pertinent patient information and all work activity in the appropriate systems dictated by company policies and procedures.
• Ensure accounts are processed in accordance to Eligibility Program standards, Client expectations, and all applicable federal and state regulations guidelines.
• Maintain the appropriate level of work activity according to work standards and establish work processes to ensure timely certification for eligibility programs.
• Retrieve and forward requested records and information, including medical records, insurance policy information, remittance advice, and itemized statements, to appropriate parties.
• Analyze, distribute, and follow-up on special requests and adjustments with hospital personnel.
• Maintain consistent proactive communication with the patient or patient representative throughout the eligibility process, keeping the patient informed of the account progress.
• Communicate effectively with physicians, case managers, social workers, and hospital business office staff on a daily basis to ensure questions are answered and issues are addressed.
• Educate patients and patient representatives of the eligibility requirements, application process, and verification requirements for applicable programs.
• Responsible for understanding and complying with all policies, procedures, and regulations relating to job duties.
• Perform other duties as assigned by management.

Requirements

• High School diploma or General Educational Development (GED) certificate or equivalent in relevant work experience desired.
• Previous healthcare coverage/eligibility experience preferred.
• Proficient personal computer skills including Microsoft Office.
• Ability to maintain the highest level of confidentiality.
• Bilingual (Spanish) a plus.
• Excellent interpersonal, written, and oral communication skills.
• Willing and able to work inside of a hospital including visiting hospital rooms to complete tasks which requires a vaccination regimen and drug screening
• Ability to work in a team fostered environment.
• Ability to work in a multi-tasked environment.
• Ability to prioritize and organize work.
• Ability to adapt to a flexible schedule.

Work Environment

• Office and patient room environment within a local hospital
• Ability to lift and/or move 20 pounds with or without accommodation.
• Heavy walking is required

Benefits and Incentives

• Comprehensive Health Coverage:
• Group medical, dental, and vision plans available from the first day of the month following 90 days of full-time employment.
• Life and Disability Insurance:
• Basic life/AD&D, short-term, and long-term disability coverage provided, with options for voluntary life/AD&D.
• 401(k) Retirement Savings Plan:
• Eligible to participate in the company’s 401(k) plan at the beginning of the first calendar quarter following 6 months of continuous service.
• Paid Time Off (PTO):
• Accrue Paid Time Off starting on your first day of employment.
• Flexibility in Benefits:
• The company reserves the right to amend, modify, or terminate any benefits programs as needed.

GetixHealth is an Equal Opportunity and E-Verify Employer

Salary : $22 - $24