What are the responsibilities and job description for the Insurance Follow-up Specialist position at GetixHealth?
Principal Responsibilities
- Follow-up with insurance companies on billed claims regarding claim status and resolution of payments in a timely manner.
- Thoroughly review all notes in patient accounts for potential insurance benefit eligibility.
- Access client systems to determine insurance eligibility and filing status in order to prepare claims for billing.
- Request necessary documents from client to perform insurance billing.
- Responsible for accurately tracking payments and payment verifications.
- Contact patients when additional information is required to complete billing.
- Provide thorough, efficient, and accurate documentation and updates in all required systems for each work event.
- Dependent upon position, identify root cause of issues and concerns, determine resolution, and refer to Management.
- Knowledge, understanding, and compliance with all applicable Federal, State, and Local laws and regulations relating to job duties.
- Knowledge, understanding, and compliance with company policies and procedures.
- Provide feedback to management concerning possible problems or areas of improvement.
- Make recommendations to implement improved processes.
- Perform other duties as assigned by management.
- High School Diploma or General Educational Development (GED) certificate or equivalent relevant work experience desired.
- Previous insurance/medical billing/customer service experience preferred.
- Proficient personal computer skills, including Microsoft Office.
- Excellent interpersonal, written, and oral communication skills.
- Ability to work in a team fostered environment.
- Ability to prioritize and organize work in a multitasked environment.
- Ability to adapt to a flexible schedule.
- Ability to maintain the highest level of confidentiality.
Work Environment
- Office environment.
- Ability to lift and/or move 20 pounds with or without accommodation.
GetixHealth is an equal employment opportunity employer.