What are the responsibilities and job description for the Front Desk Representative - Medical Office position at GI North?
Description
- Answering a multi-line phone system and handling patient calls
- Scheduling and confirming patient appointments
- Completing the new patient registration process, in person, & electronically.
- Create and update Patient Accounts in EMR, including demographic and insurance information.
- Greeting patients/checking-in and checking-out patients
- Verifying insurance eligibility and benefits with health plans
- Obtaining referrals, precertification/pre-authorizations, as required
- Collecting co-payments, coinsurances, deductibles, balances, etc... at or prior to service
- Scanning and sorting medical records in appropriate location in EMR
- Documenting in EMR, including management of tasks module
- Managing fax inbox(es), both in EHR and standard fax
- Communicating and collaborating with other health team members
- Cross-training with other team-members, based on practice needs
- Posting charges and payments in EMR
- Completing and submitting accurate End-of-Day reconciliation utilizing EMR
- Timely completion of all compliance training and testing
- Other administrative duties assigned based on practice needs
Requirements
- 1-2 years of medical office experience
- Excellent typing and documentation skills
- Excellent computer skills and experience with MS Office Word, Excel and Outlook
- Exceptional customer service and communication skills, verbal and written
- Ability to multi-task in a fast-paced environment
MUST BE COVID-19 VACCINATED
Salary : $15 - $22
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