GILEAD - Program Manager

Farrell Residential Program Manager 2 18RPM
Gilead Community Services is seeking a responsible and experienced Program Manager 2 to join our multi-disciplinary program staff.

About the position:
The Program Manager 2 for Gilead’s New Britain area residential substance use disorder treatment program for men serves as the team leader of the residential program through supervision and oversight of the Recovery Care Manager staff. The Program Manager works in close consultation with the Program Director and Clinical Department Director to ensure that the program produces high quality, recovery-oriented services to all clients, in accordance with agency standards. The schedule is 40 hours/week, Monday-Friday from 8am-4pm with some evening and weekend shifts required each month. This role has supervisory responsibilities including managing employee schedules, hiring, and training staff, providing guidance and direction to non-management staff members, and other administrative and personnel management tasks as needed.

Minimum Requirements:

• Bachelor’s degree in a human service field; Master’s degree preferred
• Five years of experience total with two years of management
• Must maintain and provide proof of valid driver’s license and automobile insurance in good standing
• Reliable use of personal vehicle as needed

Benefits:

• Generous paid vacation, sick, and personal time plus paid holidays
• Affordable, employer-sponsored medical and dental insurance (Gilead pays 88%)
• Employer-provided long-term disability and life insurance (Gilead pays 100%)
• Hands-on learning experience and supervision
• Scholarship, tuition reimbursement, and professional development opportunities
• Paid training, education, and certification as necessary (including CPR training)

This is a non-union position and pays dependent on experience.

Responsibilities:

• Providing clinical knowledge regarding severe and prolonged mental health and substance abuse disorders, through supervision, training, and education of staff
• Providing weekly supervision to the RCM staff in both individual and group formats.
• Ensuring RCM staff are trained and proficient in the use of the electronic record.
• Assisting the Nurse Supervisor in providing training to the RCM’s in medication policy and procedures and self-administration of medication practices.
• Supporting the Residential Program Director by implementing recovery-oriented clinical services.
• Ensuring that RCM staff assist with timely admission, continuity of services, and discharge processes for the program.

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• Consulting with the Residential Program Director regarding medical and mental health needs regarding risk management and implementing new or revised programming in compliance with Gilead’s mission and vision.
• Providing support in hiring, training, supervision, evaluation of program staff.
• Overseeing the employee schedules, time off requests, and daily workflow management of the program
• Maintaining the program’s clean, safe, and home-like atmosphere
• Acting with compassion, integrity, and ethics

Gilead employees are held to standards and regulations set by the Department of Mental Health and Addiction Services (DMHAS) and other regulatory bodies. These standards are outlined in Gilead’s “Standards of Conduct” policy. It’s important that these standards and regulations are met through all duties performed, outcomes achieved, and conditions kept within the organization.