What are the responsibilities and job description for the Hostess/Cashier position at Gladys Grille LLC?
Overview
We are seeking a friendly and efficient Host/Cashier to join our team. In this role, you will be the first point of contact for our guests, ensuring a warm welcome and providing exceptional customer service. You will manage reservations, greet guests, and assist with cash handling, all while maintaining a positive atmosphere in our establishment. Your ability to communicate effectively and provide outstanding hospitality will be key to our guests' experience.
Responsibilities
- Greet and welcome guests as they arrive, ensuring a positive first impression.
- Manage reservations and seating arrangements efficiently.
- Take customer orders accurately and relay them to the kitchen staff.
- Handle cash transactions and maintain an organized cash register.
- Provide information about menu items and specials to guests.
- Assist in maintaining cleanliness and organization of the front-of-house area.
- Address guest inquiries or concerns promptly and professionally.
- Collaborate with team members to ensure smooth operations during busy periods.
Skills
- Strong communication skills with the ability to engage effectively with guests.
- Excellent customer service skills, demonstrating a commitment to hospitality.
- Experience in food service or restaurant environments is preferred.
- Familiarity with Aloha POS or similar point-of-sale systems is a plus.
- Ability to handle phone etiquette professionally when taking reservations or answering inquiries.
- A proactive approach to problem-solving and guest satisfaction.
- Previous experience in hotel or restaurant settings is beneficial but not required.
Join our team as a Host/Cashier where your contributions will help create memorable dining experiences for our guests!
Job Type: Part-time
Pay: $12.48 - $13.20 per hour
Expected hours: No more than 25 per week
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $12 - $13