What are the responsibilities and job description for the Operations Support Coordinator position at Glantz?
$1,000 Sign On Bonus
Company Bio
Glantz, a Family-owned national wholesale sign supply leader since 1906, strategically operates in 25 US markets. We live by our CORE Values every day, and strongly commit to the daily development and promotion of our employees. Our competitive benefit package includes a $1,000 referral bonuses, paid Short & Long Term Disability, a generous PTO plan, and 401K with matching! Voted Best Places to work in Kentucky 2022!
Job Summary
Will work in a service capacity assisting customers with order placement, shipping, and distribution. Receives, stores, and distributes products and accurately manages inventory processes.
Essential Duties and Responsibilities
- Verify the availability of product and delivery method or additional services including placing orders with vendors.
- Completes the order processing by entering orders into the inventory software Trend. Fills out the order transaction, determines charges for service requested, prepares change of address records, and issues discontinuance orders.
- Will review reports, create and keep records, and problem solve reporting variances/exceptions to determine cause and correction solutions.
- Solicit sale of new or additional products and assists outside salespeople in generating customer quotes.
- Assist customers with Will Call orders
- Back-up Delivery Driver and shipping/receiving when the branch is shorthanded
Education and/or Experience
High school diploma or general education degree (GED); or one to three years of related customer service experience and/or training; or an equivalent combination of education and experience.
Must possess a good driving record.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
