What are the responsibilities and job description for the Sales Account Manager position at Glass Meadows Inc.?
Company Overview
At Glass Meadows, Inc. our goal is to cultivate the highest quality cannabis products that provide safe, effective, and consistent experiences for our customers. We are committed to sustainable and responsible cultivation and manufacturing practices, utilizing the latest technology and innovation to produce premium cannabis while minimizing environmental impact. We are a young company that is setting our roots in Newton, New Jersey and are looking for high quality individuals looking to be on the ground floor of this growing business and industry.
We are seeking a Sales Account Manager to represent Glass Meadows and our four flagship cannabis brands across Northern New Jersey. The Sales Account Manager, reporting into the Sr. Sales Account Manager, supports sales and account management activities in the New Jersey cannabis market. This role helps manage existing client relationships, assists in sales execution, and ensures day-to-day operational excellence. The ideal candidate is organized, customer-focused, and eager to learn the cannabis industry while contributing to revenue growth and brand presence.
Key Responsibilities
Account Support & Client Management
Health Insurance, 401(k), Holidays, NJ Sick Leave & Paid Time Off (PTO)
Equal Employment
Glass Meadows Inc. provides equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, age, national origin, physical or mental disability, military or veteran status, genetic information, or any other protected classification. Equal employment opportunities include, but is not limited to, hiring, training, promotion, demotion, transfer, leaves of absence, and termination. Glass Meadows Inc. takes allegations of discrimination, harassment, and retaliation seriously, and will promptly investigate when such behavior is reported.
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At Glass Meadows, Inc. our goal is to cultivate the highest quality cannabis products that provide safe, effective, and consistent experiences for our customers. We are committed to sustainable and responsible cultivation and manufacturing practices, utilizing the latest technology and innovation to produce premium cannabis while minimizing environmental impact. We are a young company that is setting our roots in Newton, New Jersey and are looking for high quality individuals looking to be on the ground floor of this growing business and industry.
We are seeking a Sales Account Manager to represent Glass Meadows and our four flagship cannabis brands across Northern New Jersey. The Sales Account Manager, reporting into the Sr. Sales Account Manager, supports sales and account management activities in the New Jersey cannabis market. This role helps manage existing client relationships, assists in sales execution, and ensures day-to-day operational excellence. The ideal candidate is organized, customer-focused, and eager to learn the cannabis industry while contributing to revenue growth and brand presence.
Key Responsibilities
Account Support & Client Management
- Assist in managing assigned customer accounts by maintaining regular communication and providing responsive support
- Support senior sales team members with client onboarding, product updates, and account follow-ups
- Help resolve customer inquiries and ensure timely responses to client needs and concerns
- Track and document client interactions, purchase history, and service requests in the CRM system
- Support sales team in implementing sales strategies and promotional initiatives
- Prepare sales materials, presentations, and proposals for client meetings
- Assist with order processing, invoicing coordination, and ensuring accurate fulfillment
- Participate in sales calls and in-person meetings to learn account management best practices
- Maintain up-to-date knowledge of cannabis products, market trends, and competitor activity
- Compile data for sales reports and performance metrics
- Assist in preparing sales forecasts and market insights for management review
- Ensure all client-facing activities comply with state cannabis regulations and company policies
- Uphold professionalism and accuracy in documentation and record-keeping
- Represent the company’s values and brand positively at all customer interactions and events
- 1–2 years of experience in sales support, field marketing, account management, or customer service (cannabis or consumer packaged goods preferred)
- Bachelor’s degree in Business, Marketing, Communications, or a related field preferred
- Strong organizational, communication, and time-management skills
- Proficiency with CRM tools, Microsoft Office Suite, and basic data reporting
- Collaborative team player who can work in a fast-paced, evolving environment
- Strong organizational, communication, problem-solving, negotiation, presentation, and people skills.
- Commitment to sound business practices, compliance, and quality standards.
- Proficient in sales and CRM software.
- Analytical mindset with the ability to interpret sales performance metrics.
- Capable of working in a dynamic, fast-paced environment.
- Sales/Buyer Relationships in the NJ Cannabis Market Preferred
- Use of personal vehicle for travel, as indicated
- Must be at least 21 years old to comply with state regulations
- Willingness to undergo background checks, fingerprinting and able to obtain ID badging clearance per New Jersey Cannabis Regulatory Commission (NJ CRC) terms
- Demonstrate professionalism, integrity, and a service-first mindset
- Exhibit curiosity and initiative in learning the cannabis industry and sales processes
- Contribute to team success by supporting colleagues and sharing best practices
- Maintain flexibility to attend company events and assist during high-demand periods
- Uphold the highest standards of integrity, professionalism, and respect
- Demonstrate a proactive, self-motivated approach with the ability to work independently
- Exhibit strong leadership skills in managing dispensary accounts
- Maintain a collaborative mindset and work effectively with cross-functional teams
- Adapt quickly to changing priorities in a fast-paced startup environment
- Show a results-oriented approach, focusing on meeting and exceeding sales goals
- Demonstrate passion for the cannabis industry and commitment to ongoing learning
- Maintain meticulous attention to detail, especially regarding compliance and record-keeping
Health Insurance, 401(k), Holidays, NJ Sick Leave & Paid Time Off (PTO)
Equal Employment
Glass Meadows Inc. provides equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, age, national origin, physical or mental disability, military or veteran status, genetic information, or any other protected classification. Equal employment opportunities include, but is not limited to, hiring, training, promotion, demotion, transfer, leaves of absence, and termination. Glass Meadows Inc. takes allegations of discrimination, harassment, and retaliation seriously, and will promptly investigate when such behavior is reported.
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